# Tettra: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 20 judge labels across 2 categories by 9 of 14 models. Page: https://www.gane.ai/index/gtm/vendors/tettra

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [Knowledge base and self-service](https://www.gane.ai/index/gtm/customer/knowledge-base-and-self-service/index.md) | 2% | 10 | 0% | 19 |
| [AI visibility and answer engine tracking tools](https://www.gane.ai/index/gtm/marketing/ai-visibility-tracking/index.md) | 0% | 114 | 0% | 1 |

## What the models said for it

- "I'd recommend Tettra or Document360" (MiniMax M2.5, Knowledge base)
- "Tettra is a great option for small and medium-sized businesses looking for a budget-friendly, Q&A-driven knowledge base" (Claude Haiku 4.5, Knowledge base)
- "Tettra or Slite — Lightweight, AI-focused for internal teams (~$40–$8/user/mo)." (Grok 4.20, Knowledge base)
- "Budget-conscious or startup-like mid-market: Tettra or Notion for simplicity." (Grok 4.20, Knowledge base)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 1 | 0 | 0 | 1 |
| GPT-5.4 mini | 0 | 0 | 1 | 0 | 1 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 4 | 0 | 0 | 4 |
| Mistral Small | 0 | 0 | 2 | 0 | 2 |
| DeepSeek V4 Flash | 0 | 3 | 0 | 0 | 3 |
| Llama 4 Maverick | 0 | 0 | 2 | 0 | 2 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 1 | 2 | 0 | 3 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 1 | 0 | 2 | 0 | 3 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 1 | 0 | 1 |

## Sources returned with these answers

The sites and pages cited by the answers that named Tettra, from 48 of the 51 answers that named it (only the models that return a source list).

### Domains cited

- softwareadvice.com: 20
- document360.com: 19
- productlift.dev: 18
- selecthub.com: 18
- ones.com: 17
- bolddesk.com: 13
- capterra.com: 13
- knowledgeowl.com: 12
- blog.screensteps.com: 10
- tettra.com: 10 (its own site)

### Pages cited

- https://productlift.dev/best-knowledge-base-software: 18
- https://selecthub.com/c/knowledge-base-software: 17
- https://document360.com/knowledge-base-software: 15
- https://bolddesk.com/blogs/best-knowledge-base-software: 13
- https://softwareadvice.com/crm/knowledge-base-comparison: 13
- https://tettra.com/article/best-knowledge-base-software: 10
- https://blog.screensteps.com/best-knowledge-base-software: 9
- https://supportbench.com/top-knowledge-base-software: 8

## In its own words

What Tettra's own pages state, read 2026-10-05. Stated by the vendor, not checked by the index.

- Positioning: AI Internal Knowledge Base & Knowledge Management (https://tettra.com/)
- For: Teams of all types (https://tettra.com/)
- Price stated: Free 30-day trial • No credit card required • All features included (https://tettra.com/)
- Starting price: 8 (https://tettra.com/pricing)
- Free plan or trial: Free 30-day trial (https://tettra.com/)
- Certifications: PCI DSS
- Customers named: SmartBug, Techstars, Fortnox, Animalz, Recteq, Everyday Speech, Basis 365 Accounting

## What it publishes

Every page tettra.com exposes, read 2026-09-29: 282 addresses. By kind, pages and the last 90 days:

- blog: 177 pages, 0 in the last 90 days, latest 2025-05-27
- case study: 10 pages, 0 in the last 90 days, latest undated
- comparison: 54 pages, 0 in the last 90 days, latest undated
- template or tool: 1 pages, 0 in the last 90 days, latest undated
- glossary or explainer: 4 pages, 0 in the last 90 days, latest undated
- Recent: 2025-05-27 blog: Customer service tiers https://tettra.com/article/customer-service-tiers/
- Recent: 2025-01-08 blog: De escalate angry customer https://tettra.com/article/de-escalate-angry-customer/
- Recent: 2024-07-05 blog: Document sharing platforms https://tettra.com/article/document-sharing-platforms
- Recent: 2024-03-13 blog: Slack tips customer support https://tettra.com/article/slack-tips-customer-support/
- Recent: 2023-11-10 blog: Q a software https://tettra.com/article/q-a-software
- Recent: 2023-10-31 blog: Hr operations use cases new layout https://tettra.com/hr-operations-use-cases-new-layout/

## Record

- Method: https://www.gane.ai/index/gtm/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/gtm.