# TeamSupport alternatives: what AI models name instead, November 2026

Gane Index, November 2026 Edition. 232 of the 252 answers in the 1 category where TeamSupport holds a standing named it neither first nor as an alternative; these are the first choices those answers made. Page: https://www.gane.ai/index/gtm/vendors/teamsupport/alternatives

## Named instead, most often (every category and segment added)

- Zendesk Support Suite: 70
- Freshdesk: 40
- Zoho Desk: 28
- Help Scout: 23
- Salesforce Service Cloud: 13
- Supportbench: 10

## Customer support and helpdesk

**Small business**: 81 of 84 answers did not name TeamSupport.

- Freshdesk: first choice in 23 of those 81
- Help Scout: first choice in 23 of those 81
- Zoho Desk: first choice in 20 of those 81
- Supportbench: first choice in 6 of those 81
- HubSpot Service Hub: first choice in 5 of those 81
- Zendesk Support Suite: first choice in 2 of those 81
- HelpDesk by LiveChat: first choice in 1 of those 81
- Intercom: first choice in 1 of those 81

**Mid-market**: 74 of 84 answers did not name TeamSupport (TeamSupport is #4 of 12 at 7%).

- Zendesk Support Suite: first choice in 25 of those 74
- Freshdesk: first choice in 11 of those 74
- Zoho Desk: first choice in 8 of those 74
- Supportbench: first choice in 4 of those 74
- HelpDesk by LiveChat: first choice in 2 of those 74
- Intercom: first choice in 2 of those 74
- Chatwoot: first choice in 1 of those 74
- Frappe Helpdesk: first choice in 1 of those 74

**Enterprise**: 77 of 84 answers did not name TeamSupport.

- Zendesk Support Suite: first choice in 43 of those 77
- Salesforce Service Cloud: first choice in 13 of those 77
- Freshdesk: first choice in 6 of those 77
- Freshservice: first choice in 4 of those 77
- Jira Service Management: first choice in 4 of those 77
- ServiceNow Customer Service Management: first choice in 2 of those 77
- Agentforce Service, formerly Salesforce Service Cloud: first choice in 1 of those 77
- BoldDesk: first choice in 1 of those 77

Published under CC BY 4.0. The output is the models' output; nothing here is a recommendation by the index.