# Talkdesk QM Assist: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 1 judge label across 1 category by 1 of 14 models. Page: https://www.gane.ai/index/gtm/vendors/talkdesk-qm-assist

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [Contact center quality assurance](https://www.gane.ai/index/gtm/customer/contact-center-quality-assurance/index.md) | 0% | 61 | 0% | 1 |

## What the models said for it

- "Mid-sized and large teams seeking quality management inside a CCaaS: Talkdesk QM Assist" (Muse Glimmer 30B, Contact center QA)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 0 | 0 | 0 | 0 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 1 | 0 | 0 | 1 |

## Sources returned with these answers

The sites and pages cited by the answers that named Talkdesk QM Assist, from 2 of the 2 answers that named it (only the models that return a source list).

### Domains cited

- g2.com: 2
- guideflow.com: 2
- learn.g2.com: 2
- airframe.ai: 1
- aiseo.keywordseverywhere.com: 1
- aissist.io: 1
- aress.com: 1
- channelvisionmag.com: 1
- cloudtalk.io: 1
- eesel.ai: 1

### Pages cited

- https://guideflow.com/blog/contact-center-quality-assurance-software: 2
- https://learn.g2.com/best-contact-center-quality-assurance-software: 2
- https://airframe.ai/product/calabrio-com-products-quality-management/analysis: 1
- https://aiseo.keywordseverywhere.com/brand/nice: 1
- https://aissist.io/insights/call-center-quality-assurance-software: 1
- https://aress.com/blog/read/why-traditional-qa-audits-fail-at-scale-in-contact-centers: 1
- https://channelvisionmag.com/cv_editions/CV_Playbook_24/10: 1
- https://cloudtalk.io/blog/best-call-center-quality-assurance-software-based-on-g2: 1

## Record

- Method: https://www.gane.ai/index/gtm/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/gtm.