# SurveySparrow: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 36 judge labels across 4 categories by 12 of 14 models. Page: https://www.gane.ai/index/gtm/vendors/surveysparrow

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [Customer feedback and surveys](https://www.gane.ai/index/gtm/customer/customer-feedback-and-surveys/index.md) | 0% | 10 | 0% | 29 |
| [Customer intelligence and data science](https://www.gane.ai/index/gtm/gtm-data/customer-intelligence-and-data-science/index.md) | 0% | 39 | 0% | 5 |
| [Audience and consumer insights platforms](https://www.gane.ai/index/gtm/marketing/audience-and-consumer-insights/index.md) | 0% | 157 | 0% | 1 |
| [Review and reputation management](https://www.gane.ai/index/gtm/marketing/review-and-reputation-management/index.md) | 0% | 89 | 0% | 1 |

## What the models said for it

- "repeatedly recommended for SMBs and mid-market teams in tech, marketing and services that need affordable, versatile omnichannel surveys" (Muse Glimmer 30B, Feedback)
- "Other options include SurveySparrow, which offers a conversational survey format and pricing tiers starting at $19/month" (Llama 4 Maverick, Feedback)
- "invest in SurveySparrow if you want a more polished, conversational experience with automation features" (Claude Haiku 4.5, Feedback)
- "SurveySparrow is recommended for customer feedback and CX teams that want more engaging surveys" (Claude Haiku 4.5, Feedback)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 3 | 1 | 0 | 4 |
| GPT-5.4 mini | 0 | 1 | 0 | 0 | 1 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 0 | 2 | 0 | 2 |
| Grok 4.20 | 0 | 1 | 1 | 0 | 2 |
| Mistral Small | 0 | 2 | 1 | 0 | 3 |
| DeepSeek V4 Flash | 0 | 3 | 0 | 0 | 3 |
| Llama 4 Maverick | 0 | 1 | 3 | 0 | 4 |
| Qwen 3.7 Flash | 0 | 1 | 1 | 0 | 2 |
| Kimi K2 | 0 | 2 | 1 | 0 | 3 |
| GLM 4.7 FlashX | 0 | 3 | 2 | 0 | 5 |
| MiniMax M2.5 | 0 | 1 | 2 | 0 | 3 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 4 | 0 | 0 | 4 |

## Sources returned with these answers

The sites and pages cited by the answers that named SurveySparrow, from 74 of the 78 answers that named it (only the models that return a source list).

### Domains cited

- surveysparrow.com: 49 (its own site)
- capterra.com: 30
- customergauge.com: 24
- frill.co: 18
- surveysensum.com: 18
- g2.com: 17
- guideflow.com: 15
- softwareadvice.com: 15
- spotsaas.com: 15
- extend.com: 14

### Pages cited

- https://customergauge.com/blog/customer-experience-survey-software: 18
- https://frill.co/blog/customer-feedback-tools: 17
- https://extend.com/post/top-customer-satisfaction-survey-software-platforms: 14
- https://capterra.com/nps-software: 12
- https://uschamber.com/co/grow/marketing/small-business-survey-tools: 12
- https://guideflow.com/blog/survey-software-tools: 11
- https://spotsaas.com/list/survey--user-feedback-software/for-small-business: 10
- https://customergauge.com/blog/surveymonkey-alternatives: 9

## In its own words

What SurveySparrow's own pages state, read 2026-09-28. Stated by the vendor, not checked by the index.

- Positioning: AI-Powered Customer Feedback Platform (https://surveysparrow.com/)
- For: customers (https://surveysparrow.com/)
- Price stated: Free plan available · No credit card required (https://surveysparrow.com/)
- Starting price: 19 (https://surveysparrow.com/pricing/)
- Free plan or trial: Free plan available · No credit card required (https://surveysparrow.com/)
- Integrations claimed: 25 (https://surveysparrow.com/pricing/)
- Certifications: HIPAA, GDPR, CSA STAR, PCI DSS, SOC 2 Type II, ISO 27001
- Customers named: Decathlon, Tata Digital, Meesho, Pechanga Resort, South Sydney Rabbitohs, SellThru, Quality Roofing, Tarkett

## What it publishes

Every page surveysparrow.com exposes, read 2026-09-29: 5381 addresses. By kind, pages and the last 90 days:

- blog: 1071 pages, 1 in the last 90 days, latest 2026-09-19
- case study: 73 pages, 0 in the last 90 days, latest undated
- webinar or virtual event: 53 pages, 0 in the last 90 days, latest undated
- conference or event: 75 pages, 0 in the last 90 days, latest 2023-05-22
- report or ebook: 17 pages, 0 in the last 90 days, latest 2020-09-28
- comparison: 155 pages, 0 in the last 90 days, latest 2026-04-22
- template or tool: 1095 pages, 0 in the last 90 days, latest undated
- glossary or explainer: 67 pages, 0 in the last 90 days, latest 2025-08-01
- news or press: 16 pages, 0 in the last 90 days, latest undated
- Recent: 2026-09-19 blog: Surveys help businesses improve products and services https://surveysparrow.com/blog/surveys-help-businesses-improve-products-and-services/
- Recent: 2026-04-22 comparison: Simple random sampling vs stratified sampling https://surveysparrow.com/blog/simple-random-sampling-vs-stratified-sampling/
- Recent: 2026-02-18 blog: Online survey tools and apps https://surveysparrow.com/blog/online-survey-tools-and-apps/
- Recent: 2026-02-18 comparison: Questionpro alternatives https://surveysparrow.com/blog/questionpro-alternatives/
- Recent: 2026-02-15 comparison: Conversational ai vs chatbots https://surveysparrow.com/blog/conversational-ai-vs-chatbots/
- Recent: 2025-10-08 comparison: Formbricks alternatives https://surveysparrow.com/blog/formbricks-alternatives/

## Record

- Method: https://www.gane.ai/index/gtm/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/gtm.