# SugarCRM: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 6 judge labels across 1 category by 4 of 14 models. Page: https://www.gane.ai/index/gtm/vendors/sugarcrm

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [CRM](https://www.gane.ai/index/gtm/revops/crm/index.md) | 0% | 25 | 17% | 6 |

## And against it

- "Recently removed from PCMag's recommended list." (DeepSeek V4 Flash, CRM)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 0 | 0 | 0 | 0 |
| Mistral Small | 0 | 0 | 2 | 0 | 2 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 1 | 1 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 0 | 2 | 0 | 2 |
| MiniMax M2.5 | 0 | 0 | 1 | 0 | 1 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 0 | 0 | 0 |

## Sources returned with these answers

The sites and pages cited by the answers that named SugarCRM, from 13 of the 15 answers that named it (only the models that return a source list).

### Domains cited

- blog.hubspot.com: 4
- growthtechspotlight.com: 4
- reddit.com: 4
- elevatiq.com: 3
- forbes.com: 3
- g2.com: 3
- alium.io: 2
- capterra.com: 2
- crmcompared.com: 2
- ecommerce-platforms.com: 2

### Pages cited

- https://growthtechspotlight.com/directory/crm/for-enterprise: 4
- https://blog.hubspot.com/sales/best-enterprise-crm-software: 3
- https://forbes.com/advisor/business/software/best-enterprise-crm: 3
- https://alium.io/research/top-complaints-crm: 2
- https://ecommerce-platforms.com/crm-reviews/best-crm-software-tools: 2
- https://leadsbridge.com/blog/enterprise-crm: 2
- https://marksgroup.net/wp-content/uploads/2024/10/CRM-comparison-2024-v2.pdf: 2
- https://reddit.com/r/sales/comments/1kcd9hj/zoho_crm_is_the_worst_crm_ive_ever_used: 2

## In its own words

What SugarCRM's own pages state, read 2026-09-28. Stated by the vendor, not checked by the index.

- Positioning: The sales CRM for B2B growth; CRM with AI for precision selling (https://sugarcrm.com/)
- For: B2B companies and sales teams (https://sugarcrm.com/)
- Price stated: Pricing Plans (https://sugarcrm.com/)
- Starting price: 59 (https://www.sugarcrm.com/pricing)
- Free plan or trial: Watch free demo (https://www.sugarcrm.com/feature/)
- Integrations claimed: 180 (https://sugarcrm.com/)
- Certifications: SOC 2 Type II, ISO 27001, GDPR
- Hosting: globally distributed locations
- Customers named: Creative Foam, Sun State International, FSIoffice, Essendant Office Products, Tetley Harris, Essendant, FSI Office, Access Group

## What it publishes

Every page sugarcrm.com exposes, read 2026-09-29: 1684 addresses. By kind, pages and the last 90 days:

- blog: 835 pages, 0 in the last 90 days, latest 2025-12-02
- case study: 92 pages, 0 in the last 90 days, latest undated
- webinar or virtual event: 52 pages, 0 in the last 90 days, latest undated
- conference or event: 26 pages, 0 in the last 90 days, latest undated
- report or ebook: 60 pages, 0 in the last 90 days, latest undated
- comparison: 9 pages, 0 in the last 90 days, latest undated
- template or tool: 4 pages, 0 in the last 90 days, latest undated
- glossary or explainer: 12 pages, 0 in the last 90 days, latest undated
- podcast or video: 29 pages, 1 in the last 90 days, latest 2026-09-29
- news or press: 286 pages, 0 in the last 90 days, latest undated
- Recent: 2026-09-29 podcast or video: Crm platform demo https://www.sugarcrm.com/resources/videos/crm-platform-demo
- Recent: 2025-12-02 blog: Speedpanel builds future https://www.sugarcrm.com/blog/speedpanel-builds-future
- Recent: 2025-10-07 blog: Three paradigm ai product management https://www.sugarcrm.com/blog/three-paradigm-ai-product-management
- Recent: 2025-09-18 blog: Ai sales from hype hard results https://www.sugarcrm.com/blog/ai-sales-from-hype-hard-results
- Recent: 2025-09-01 blog: Manufacturing different by 2030 https://www.sugarcrm.com/blog/manufacturing-different-by-2030
- Recent: 2025-07-16 blog: How new castle building products recovered 100k from one reactivated account https://www.sugarcrm.com/blog/how-new-castle-building-products-recovered-100k-from-one-reactivated-account

## Record

- Method: https://www.gane.ai/index/gtm/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/gtm.