# Sobot AI Agents: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 7 judge labels across 1 category by 6 of 14 models. Page: https://www.gane.ai/index/gtm/vendors/sobot-ai-agents

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [Chatbots and conversational AI for support](https://www.gane.ai/index/gtm/customer/chatbots-and-conversational-ai-for-support/index.md) | 0% | 17 | 0% | 7 |

## What the models said for it

- "First recommendation for organisations needing knowledge-based self-service, multilingual support, no-code workflows and human handoff" (Muse Glimmer 30B, Support chatbots)
- "Intercom Fin and Sobot AI Agents lead for high autonomous resolution." (GLM 4.7 FlashX, Support chatbots)
- "Choose Sobot, Kore.ai, or Cognigy for broad omnichannel or voice deployments." (Perplexity Sonar, Support chatbots)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 1 | 0 | 0 | 1 |
| Grok 4.20 | 0 | 0 | 0 | 0 | 0 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 1 | 0 | 1 |
| Llama 4 Maverick | 0 | 0 | 1 | 0 | 1 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 1 | 0 | 1 |
| GLM 4.7 FlashX | 1 | 0 | 0 | 0 | 1 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 1 | 0 | 1 | 0 | 2 |

## Sources returned with these answers

The sites and pages cited by the answers that named Sobot AI Agents, from 16 of the 16 answers that named it (only the models that return a source list).

### Domains cited

- sobot.io: 16 (its own site)
- capterra.com: 6
- boei.help: 4
- comm100.com: 4
- albato.com: 3
- chatbot.com: 3
- chatimize.com: 3
- chatling.ai: 3
- cmswire.com: 3
- g2.com: 3

### Pages cited

- https://sobot.io/blog/best-ai-chatbots-for-customer-service-2026: 7
- https://capterra.com/resources/customer-service-chatbot-platforms: 6
- https://sobot.io/blog/ai-chatbot-platforms-how-to-choose: 5
- https://sobot.io/blog/best-ai-chatbots-small-business-customer-service-2026: 4
- https://sobot.io/blog/enterprise-ai-chatbot-platforms: 4
- https://albato.com/blog/publications/best-ai-chatbots-customer-service: 3
- https://chatimize.com/chatbot-platform-comparison: 3
- https://cmswire.com/digital-experience/10-chatbot-providers-you-should-know-about: 3

## What it publishes

Every page sobot.io exposes, read 2026-09-29: 5642 addresses. By kind, pages and the last 90 days:

- blog: 4389 pages, 27 in the last 90 days, latest 2026-09-22
- case study: 39 pages, 0 in the last 90 days, latest 2026-03-13
- conference or event: 5 pages, 0 in the last 90 days, latest 2026-03-25
- report or ebook: 36 pages, 0 in the last 90 days, latest 2025-12-18
- comparison: 429 pages, 1 in the last 90 days, latest 2026-07-03
- template or tool: 9 pages, 0 in the last 90 days, latest 2026-03-06
- glossary or explainer: 163 pages, 1 in the last 90 days, latest 2026-09-24
- news or press: 2 pages, 0 in the last 90 days, latest undated
- Recent: 2026-09-24 glossary or explainer: What is ai customer service https://www.sobot.io/blog/what-is-ai-customer-service
- Recent: 2026-09-22 blog: Mcp for customer support https://www.sobot.io/blog/mcp-for-customer-support
- Recent: 2026-09-18 blog: Ai customer service examples https://www.sobot.io/blog/ai-customer-service-examples
- Recent: 2026-09-18 blog: Ai customer service use cases https://www.sobot.io/blog/ai-customer-service-use-cases
- Recent: 2026-09-17 blog: Best ai customer service software platforms https://www.sobot.io/blog/best-ai-customer-service-software-platforms
- Recent: 2026-09-17 blog: Best ai customer service solutions small business https://www.sobot.io/blog/best-ai-customer-service-solutions-small-business

## Record

- Method: https://www.gane.ai/index/gtm/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/gtm.