# SMSGlobal: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 3 judge labels across 2 categories by 3 of 14 models. Page: https://www.gane.ai/index/gtm/vendors/smsglobal

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [SMS and WhatsApp marketing platforms](https://www.gane.ai/index/gtm/marketing/sms-and-whatsapp-marketing/index.md) | 0% | 103 | 100% | 2 |
| [Mobile marketing and push](https://www.gane.ai/index/gtm/marketing/mobile-marketing-and-push/index.md) | 0% | 73 | 100% | 1 |

## And against it

- "Multiple verified reviews flag poor delivery and support, especially for OTP use." (Muse Glimmer 30B, SMS & WhatsApp)
- "Users charged for messages whether they arrive or not" (Kimi K2, Mobile & push)
- "Worst customer service (especially in UAE); failed OTP deliveries" (Grok 4.20, SMS & WhatsApp)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 0 | 0 | 1 | 1 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 0 | 1 | 1 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 0 | 1 | 1 |

## Sources returned with these answers

The sites and pages cited by the answers that named SMSGlobal, from 4 of the 4 answers that named it (only the models that return a source list).

### Domains cited

- alium.io: 4
- softwareadvice.com: 4
- smsgatewayhub.com: 3
- apps.shopify.com: 2
- attentive.com: 2
- braze.com: 2
- capterra.com: 2
- g2.com: 2
- github.com: 2
- onesignal.com: 2

### Pages cited

- https://alium.io/research/top-complaints-sms: 4
- https://softwareadvice.com/sms-marketing: 3
- https://attentive.com/blog/choosing-an-sms-provider: 2
- https://capterra.com/p/2510/SMSGlobal/reviews: 2
- https://smsgatewayhub.com/blog/fed-up-with-your-bulk-sms-vendor: 2
- https://softwareadvice.com/sms-marketing/smsglobal-profile: 2
- https://acma.gov.au/publications/2024-05/report/action-scams-spam-and-telemarketing-january-march-2024: 1
- https://airframe.ai/product/onesignal-com/analysis: 1

## Record

- Method: https://www.gane.ai/index/gtm/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/gtm.