# Skilljar: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 56 judge labels across 1 category by 14 of 14 models. Page: https://www.gane.ai/index/gtm/vendors/skilljar

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [Customer education and LMS](https://www.gane.ai/index/gtm/customer/customer-education-and-lms/index.md) | 22% | 1 | 25% | 56 |

## What the models said for it

- "Top for enterprise-grade customer education; strong in onboarding, certifications, Salesforce integration, and analytics. Great for scaling programs." (Grok 4.20, Customer education)
- "Skilljar is typically the strongest choice when training must connect to CRM records, product adoption, renewals, or health scores." (Perplexity Sonar, Customer education)
- "Industry standard for B2B SaaS; excellent analytics on how training impacts customer retention and product adoption." (Gemini 3.5 Flash, Customer education)
- "1. Skilljar by Gainsight - Best for: Enterprise CS teams building certified self-paced academies" (GLM 4.7 FlashX, Customer education)

## And against it

- "Avoid enterprise tools like Skilljar, Docebo, or Thought Industries" (Grok 4.20, Customer education)
- "Avoid (Enterprise-Only Pricing)" (Kimi K2, Customer education)
- "its value depends a lot on surrounding integrations and data flows working reliably. That makes it something to scrutinize carefully" (GPT-5.4 mini, Customer education)
- "Test the analytics you actually need... Some G2 reviewers describe gaps there and say they use other tools to fill them." (GPT-6 Luna, Customer education)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 2 | 1 | 0 | 0 | 3 |
| GPT-5.4 mini | 2 | 0 | 0 | 2 | 4 |
| Gemini 3.5 Flash | 4 | 0 | 1 | 1 | 6 |
| Perplexity Sonar | 2 | 1 | 0 | 1 | 4 |
| Grok 4.20 | 2 | 2 | 0 | 2 | 6 |
| Mistral Small | 0 | 1 | 0 | 1 | 2 |
| DeepSeek V4 Flash | 1 | 2 | 1 | 1 | 5 |
| Llama 4 Maverick | 1 | 1 | 2 | 0 | 4 |
| Qwen 3.7 Flash | 1 | 1 | 0 | 0 | 2 |
| Kimi K2 | 1 | 2 | 1 | 2 | 6 |
| GLM 4.7 FlashX | 1 | 1 | 0 | 0 | 2 |
| MiniMax M2.5 | 0 | 2 | 2 | 0 | 4 |
| GPT-6 Luna | 2 | 0 | 0 | 2 | 4 |
| Muse Glimmer 30B | 1 | 1 | 0 | 2 | 4 |

## Sources returned with these answers

The sites and pages cited by the answers that named Skilljar, from 157 of the 165 answers that named it (only the models that return a source list).

### Domains cited

- g2.com: 95
- learnworlds.com: 62
- easywebinar.com: 61
- eurekos.com: 56
- minicoursegenerator.com: 56
- dupple.com: 53
- edmingle.com: 49
- teachfloor.com: 43
- intellum.com: 41
- capterra.com: 37

### Pages cited

- https://g2.com/categories/customer-education: 67
- https://easywebinar.com/blog/customer-education-platform: 61
- https://eurekos.com/best-customer-education-lms: 56
- https://dupple.com/learn/best-customer-education-platforms: 53
- https://edmingle.com/blog/customer-training-lms: 46
- https://minicoursegenerator.com/blog/best-customer-education-platforms: 46
- https://teachfloor.com/blog/best-customer-education-platforms: 42
- https://toolradar.com/guides/best-customer-education-platforms: 27

## In its own words

What Skilljar's own pages state, read 2026-09-28. Stated by the vendor, not checked by the index.

- Positioning: LMS Software for Customer Education & Training (https://skilljar.com/)
- For: your customers, partners, and team members (https://skilljar.com/)
- Certifications: SOC 2 Type II
- Hosting: United States
- Customers named: Egnyte, Asana, Smartsheet, Airtable, Alarm.com, Apprentice, Clever, ClickUp

## What it publishes

Every page skilljar.com exposes, read 2026-09-29: 1289 addresses. By kind, pages and the last 90 days:

- blog: 874 pages, 0 in the last 90 days, latest 2019-10-15
- case study: 29 pages, 0 in the last 90 days, latest undated
- webinar or virtual event: 127 pages, 0 in the last 90 days, latest 2019-09-30
- conference or event: 14 pages, 0 in the last 90 days, latest undated
- report or ebook: 62 pages, 0 in the last 90 days, latest 2019-10-02
- comparison: 8 pages, 0 in the last 90 days, latest undated
- template or tool: 3 pages, 0 in the last 90 days, latest undated
- glossary or explainer: 54 pages, 0 in the last 90 days, latest undated
- podcast or video: 1 pages, 0 in the last 90 days, latest undated
- news or press: 1 pages, 0 in the last 90 days, latest undated
- Recent: 2019-10-15 blog: Scorm or built in course authoring https://blog.skilljar.com/scorm-or-built-in-course-authoring
- Recent: 2019-10-10 blog: Crawl walk run with microlearning lessons https://blog.skilljar.com/crawl-walk-run-with-microlearning-lessons
- Recent: 2019-10-07 blog: Reducing friction in your customer training program https://blog.skilljar.com/reducing-friction-in-your-customer-training-program
- Recent: 2019-10-03 blog: 5 signs your current lms is letting down customers https://blog.skilljar.com/5-signs-your-current-lms-is-letting-down-customers
- Recent: 2019-10-02 report or ebook: Ebook marketing customer education program https://blog.skilljar.com/ebook-marketing-customer-education-program
- Recent: 2019-10-01 blog: Q3 skilljar trivia night https://blog.skilljar.com/q3-skilljar-trivia-night

## Record

- Method: https://www.gane.ai/index/gtm/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/gtm.
