# Skalin: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 7 judge labels across 2 categories by 6 of 14 models. Page: https://www.gane.ai/index/gtm/vendors/skalin

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [Customer success platforms](https://www.gane.ai/index/gtm/customer/customer-success-platforms/index.md) | 0% | 14 | 0% | 6 |
| [Digital adoption and onboarding](https://www.gane.ai/index/gtm/customer/digital-adoption-and-onboarding/index.md) | 0% | 40 | 0% | 1 |

## What the models said for it

- "If you want something more modern with AI capabilities, Skalin is worth exploring." (MiniMax M2.5, Customer success)
- "Skalin, which is an AI-powered Customer Success Platform for Mid-Market B2B SaaS teams" (Llama 4 Maverick, Digital adoption)
- "Most Cost-Transparent: Skalin - Public pricing and fastest deployment." (GLM 4.7 FlashX, Customer success)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 0 | 0 | 0 | 0 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 1 | 0 | 1 |
| Llama 4 Maverick | 0 | 1 | 0 | 0 | 1 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 1 | 0 | 1 |
| GLM 4.7 FlashX | 0 | 1 | 0 | 0 | 1 |
| MiniMax M2.5 | 0 | 1 | 0 | 0 | 1 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 2 | 0 | 2 |

## Sources returned with these answers

The sites and pages cited by the answers that named Skalin, from 11 of the 11 answers that named it (only the models that return a source list).

### Domains cited

- softwareadvice.com: 8
- albato.com: 6
- skalin.io: 6 (its own site)
- thecscafe.com: 6
- capterra.com: 5
- techvendorindex.com: 5
- gaintrace.com: 4
- softwaresuggest.com: 4
- viewpointanalysis.com: 4
- aboutmartech.com: 3

### Pages cited

- https://albato.com/blog/publications/best-customer-success-software: 6
- https://softwareadvice.com/customer-success: 5
- https://viewpointanalysis.com/post/customer-success-software-options: 4
- https://gaintrace.com/blog/customer-success-software-under-10k: 3
- https://skalin.io/alternatives/gainsight: 3
- https://skalin.io/comparisons/best-customer-success-software: 3
- https://softwaresuggest.com/customer-success-software: 3
- https://startupfinanceguide.com/startup-finance/customer-success-software-pricing-teardown: 3

## In its own words

What Skalin's own pages state, read 2026-09-28. Stated by the vendor, not checked by the index.

- Positioning: AI-powered Customer Success Platform (CSP) built for B2B SaaS mid-market teams (https://skalin.io/)
- For: B2B SaaS mid-market teams; Customer Success teams of 1 to 15 people (https://skalin.io/)
- Price stated: The Scale plan starts at €569/month (billed annually). (https://www.skalin.io/pricing)
- Starting price: 569 (https://www.skalin.io/pricing)
- Free plan or trial: No, Skalin doesn't offer a free trial or a free plan. (https://www.skalin.io/pricing)
- Integrations claimed: 5000 (https://www.skalin.io/integrations)
- Certifications: GDPR, ISO 27001
- Hosting: Europe, European Union

## What it publishes

Every page skalin.io exposes, read 2026-09-29: 266 addresses. By kind, pages and the last 90 days:

- blog: 151 pages, 0 in the last 90 days, latest undated
- case study: 1 pages, 0 in the last 90 days, latest undated
- report or ebook: 8 pages, 0 in the last 90 days, latest undated
- comparison: 23 pages, 0 in the last 90 days, latest undated
- glossary or explainer: 1 pages, 0 in the last 90 days, latest undated
- podcast or video: 1 pages, 0 in the last 90 days, latest undated
- news or press: 1 pages, 0 in the last 90 days, latest undated

## Record

- Method: https://www.gane.ai/index/gtm/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/gtm.
