# SharePoint: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 16 judge labels across 6 categories by 10 of 14 models. Page: https://www.gane.ai/index/gtm/vendors/sharepoint

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [Knowledge base and self-service](https://www.gane.ai/index/gtm/customer/knowledge-base-and-self-service/index.md) | 0% | 111 | 86% | 7 |
| [Digital asset management](https://www.gane.ai/index/gtm/marketing/digital-asset-management/index.md) | 0% | 86 | 75% | 4 |
| [Sales enablement and content](https://www.gane.ai/index/gtm/sales/sales-enablement-and-content/index.md) | 0% | 65 | 50% | 2 |
| [Contract lifecycle management and e-signature](https://www.gane.ai/index/gtm/revops/contract-lifecycle-management-and-e-signature/index.md) | 0% | 84 | 100% | 1 |
| [Content management systems for marketing sites](https://www.gane.ai/index/gtm/marketing/marketing-cms/index.md) | 0% | 55 | 100% | 1 |
| [RFP response software](https://www.gane.ai/index/gtm/sales/rfp-response-software/index.md) | 0% | 63 | 100% | 1 |

## What the models said for it

- "Microsoft-heavy enterprise: SharePoint" (GPT-6 Luna, Knowledge base)

## And against it

- ""SharePoint as CLM" - Many organizations attempt to use SharePoint for contract management, but research shows this creates significant problems" (GLM 4.7 FlashX, CLM)
- "Generic file storage like Google Drive, Dropbox, SharePoint folders... should be avoided" (Muse Glimmer 30B, DAM)
- "it is widely criticized as a poor choice for a standalone, public-facing knowledge base" (Qwen 3.7 Flash, Knowledge base)
- "Standard Cloud Storage Posing as a DAM ... they fail as enterprise-grade DAMs." (Gemini 3.5 Flash, DAM)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 1 | 0 | 1 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 3 | 3 |
| Perplexity Sonar | 0 | 0 | 0 | 1 | 1 |
| Grok 4.20 | 0 | 0 | 1 | 1 | 2 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 2 | 2 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 2 | 2 |
| Kimi K2 | 0 | 0 | 0 | 1 | 1 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 1 | 1 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 1 | 0 | 1 | 2 |
| Muse Glimmer 30B | 0 | 0 | 0 | 1 | 1 |

## Sources returned with these answers

The sites and pages cited by the answers that named SharePoint, from 39 of the 48 answers that named it (only the models that return a source list).

### Domains cited

- thedigitalprojectmanager.com: 13
- capterra.com: 9
- document360.com: 9
- g2.com: 9
- ones.com: 8
- softwareadvice.com: 8
- knowledgeowl.com: 7
- productlift.dev: 7
- atlassian.com: 6
- bloomfire.com: 5

### Pages cited

- https://thedigitalprojectmanager.com/tools/best-enterprise-knowledge-base-software: 11
- https://productlift.dev/best-knowledge-base-software: 7
- https://document360.com/knowledge-base-software: 5
- https://supportbench.com/top-knowledge-base-software: 5
- https://albato.com/blog/publications/best-knowledge-base-software: 4
- https://bolddesk.com/blogs/best-knowledge-base-software: 4
- https://softwareadvice.com/crm/knowledge-base-comparison: 4
- https://capterra.com/resources/best-digital-asset-management-software-reviews-analysis: 3

## The company

Microsoft; https://www.microsoft.com/; Vancouver, Canada; founded 1975; about 228,000 employees (2024); public, 4338 on Hong Kong Stock Exchange. From Wikidata, fetched 2026-09-14.

## In its own words

What SharePoint's own pages state, read 2026-09-28. Stated by the vendor, not checked by the index.

- Customers named: Contentsquare, ServiceNow, Pangaea Data, Neo4j, SoftwareOne, Presidio

## Record

- Method: https://www.gane.ai/index/gtm/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/gtm.