# Salesforce Social Studio: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 1 judge label across 1 category by 1 of 14 models. Page: https://www.gane.ai/index/gtm/vendors/salesforce-social-studio

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [Marketing automation and campaign management](https://www.gane.ai/index/gtm/marketing/marketing-automation/index.md) | 0% | 55 | 100% | 1 |

## And against it

- "Retired | Nov 2024" (Kimi K2, Marketing automation)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 0 | 0 | 0 | 0 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 0 | 1 | 1 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 0 | 0 | 0 |

## Sources returned with these answers

The sites and pages cited by the answers that named Salesforce Social Studio, from 3 of the 5 answers that named it (only the models that return a source list).

### Domains cited

- media.sproutsocial.com: 2
- sproutsocial.com: 2
- alertmedia.com: 1
- alium.io: 1
- bbb.org: 1
- bitdefender.com: 1
- biz.libretexts.org: 1
- bizibl.com: 1
- blog.hootsuite.com: 1
- blog.hubspot.com: 1

### Pages cited

- https://alertmedia.com/blog/social-media-brand-protection: 1
- https://alium.io/research/top-complaints-marketing-automation: 1
- https://alium.io/research/what-marketing-automation-buyers-wish-they-knew: 1
- https://alium.io/research/why-companies-switch-marketing-automation: 1
- https://bbb.org/us/ma/e-cambridge/profile/computer-software/hubspot-0021-121432/complaints: 1
- https://bitdefender.com/en-us/blog/hotforsecurity/social-media-company-leaks-customer-emails-in-notifications: 1
- https://biz.libretexts.org/Workbench/Information_Governance_Modern_OER_Textbook_-_Gregory_Hess/11:_Chapter_11: 1
- https://bizibl.com/marketing/article/15-signs-your-email-marketing-software-isnt-working-you: 1

## The company

Salesforce; https://www.salesforce.com; San Francisco, United States; founded 1999; about 35,000 employees (2019); public, CRM on New York Stock Exchange. From Wikidata, fetched 2026-09-14.

## In its own words

What Salesforce Social Studio's own pages state, read 2026-10-05. Stated by the vendor, not checked by the index.

- Positioning: social media listening and monitoring tools (https://www.salesforce.com/marketing/social-media-monitoring-guide)

## Record

- Method: https://www.gane.ai/index/gtm/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/gtm.