# Salesforce In-App Guidance: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 1 judge label across 1 category by 1 of 14 models. Page: https://www.gane.ai/index/gtm/vendors/salesforce-in-app-guidance

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [Digital adoption and onboarding](https://www.gane.ai/index/gtm/customer/digital-adoption-and-onboarding/index.md) | 0% | 57 | 100% | 1 |

## And against it

- "Vendor-Embedded DAPs (Oracle Guided Learning, Salesforce In-App Guidance) — Lock-in Risk" (Kimi K2, Digital adoption)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 0 | 0 | 0 | 0 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 0 | 1 | 1 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 0 | 0 | 0 |

## Sources returned with these answers

The sites and pages cited by the answers that named Salesforce In-App Guidance, from 1 of the 2 answers that named it (only the models that return a source list).

### Domains cited

- apty.ai: 1
- b2bnn.com: 1
- capterra.com: 1
- costbench.com: 1
- digital-adoption.com: 1
- formbricks.com: 1
- g2.com: 1
- getcor.ai: 1
- jimo.ai: 1
- nexthink.com: 1

### Pages cited

- http://visualsp.com/blog/5-biggest-digital-adoption-problems-in-2021: 1
- https://apty.ai/blog/whatfix-alternatives-competitors: 1
- https://apty.ai/blogs/competitors: 1
- https://b2bnn.com/2020/02/infamous-problems-most-enterprises-have-with-digital-adoption: 1
- https://capterra.com/p/151951/Pendo-Platform: 1
- https://capterra.com/p/151951/Pendo-Platform/reviews: 1
- https://costbench.com/software/digital-adoption-platform/walkme: 1
- https://digital-adoption.com/what-is-digital-adoption: 1

## The company

Salesforce; https://www.salesforce.com; San Francisco, United States; founded 1999; about 35,000 employees (2019); public, CRM on New York Stock Exchange. From Wikidata, fetched 2026-09-14.

## Record

- Method: https://www.gane.ai/index/gtm/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/gtm.