# Salesforce CRM Analytics: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 3 judge labels across 1 category by 2 of 14 models. Page: https://www.gane.ai/index/gtm/vendors/salesforce-crm-analytics

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [Customer intelligence and data science](https://www.gane.ai/index/gtm/gtm-data/customer-intelligence-and-data-science/index.md) | 0% | 38 | 0% | 3 |

## What the models said for it

- "Best for: Salesforce users looking for embedded analytics and AI-driven recommendations." (Mistral Small, Customer intel)
- "Best for Salesforce users: Salesforce CRM Analytics." (Mistral Small, Customer intel)
- "Most mid-market B2B companies run on Salesforce." (Qwen 3.7 Flash, Customer intel)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 0 | 0 | 0 | 0 |
| Mistral Small | 0 | 2 | 0 | 0 | 2 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 1 | 0 | 0 | 1 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 0 | 0 | 0 |

## Sources returned with these answers

The sites and pages cited by the answers that named Salesforce CRM Analytics, from 5 of the 5 answers that named it (only the models that return a source list).

### Domains cited

- appsruntheworld.com: 2
- cometly.com: 2
- f6s.com: 2
- fanruan.com: 2
- marketsandmarkets.com: 2
- mixpanel.com: 2
- softwareadvice.com: 2
- velaris.io: 2
- verifiedmarketresearch.com: 2
- albato.com: 1

### Pages cited

- https://appsruntheworld.com/customers-database/category/customer-analytics: 2
- https://cometly.com/post/marketing-analytics-for-b2b-companies: 2
- https://f6s.com/software/category/customer-intelligence: 2
- https://fanruan.com/en/blog/customer-intelligence-dashboard-tools: 2
- https://marketsandmarkets.com/ResearchInsight/customer-intelligence-platform-market.asp: 2
- https://velaris.io/articles/top-10-ai-customer-intelligence-software-tools-for-2026: 2
- https://verifiedmarketresearch.com/blog/top-customer-analytics-companies: 2
- https://albato.com/blog/publications/best-customer-data-platform-software: 1

## The company

Salesforce; https://www.salesforce.com; San Francisco, United States; founded 1999; about 35,000 employees (2019); public, CRM on New York Stock Exchange. From Wikidata, fetched 2026-09-14.

## In its own words

What Salesforce CRM Analytics's own pages state, read 2026-10-06. Stated by the vendor, not checked by the index.

- Positioning: The native analytics experience for your Salesforce CRM. (https://www.salesforce.com/analytics/crm)
- For: Salesforce users (https://www.salesforce.com/analytics/crm)
- Price stated: CRM Analytics Growth $140 USD/User/Month (Billed annually); CRM Analytics Plus $165 USD/User/Month (Billed annually); Revenue Intelligence $220 USD/User/Month (Billed annually); Industry Cloud Intelligence $220 USD/User/Month (Billed annually); Service Intelligence $220 USD/User/Month (Billed annually) (https://www.salesforce.com/analytics/crm)
- Starting price: 140 (https://www.salesforce.com/analytics/crm)
- Free plan or trial: Yes, we offer a free trial for CRM Analytics. Sign up for free. (https://www.salesforce.com/analytics/crm)
- Customers named: Schneider Electric, RBC Wealth Management, NI

## Record

- Method: https://www.gane.ai/index/gtm/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/gtm.