# RingCX / RingCentral: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 1 judge label across 1 category by 1 of 14 models. Page: https://www.gane.ai/index/gtm/vendors/ringcx-ringcentral

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [Contact center platforms](https://www.gane.ai/index/gtm/customer/contact-center-platforms/index.md) | 0% | 53 | 0% | 1 |

## What the models said for it

- "best if you want to unify UCaaS and CCaaS in one vendor stack" (GPT-5.4 mini, Contact center)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 1 | 0 | 0 | 1 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 0 | 0 | 0 | 0 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 0 | 0 | 0 |

## Sources returned with these answers

The sites and pages cited by the answers that named RingCX / RingCentral, from 1 of the 1 answers that named it (only the models that return a source list).

### Domains cited

- investors.five9.com: 1
- resources.nice.com: 1
- ringcentral.com: 1
- talkdesk.com: 1
- zoom.com: 1

### Pages cited

- https://investors.five9.com/news-releases/news-release-details/five9-named-leader-2026-idc-marketscape-worldwide-agentic: 1
- https://resources.nice.com/wp-content/uploads/2026/06/Metrigy_MetriStar_20260513_NiCE_CCaaS.pdf: 1
- https://ringcentral.com/features/contact-center: 1
- https://ringcentral.com/whyringcentral/company/pressreleases/ringcentral-named-metrigy-metristar-top-provider-for-ai-powered-ccaas-and-workforce-engagement-management-for-2026.html: 1
- https://talkdesk.com/call-center-solutions/smb: 1
- https://zoom.com/en/products/contact-center: 1

## Record

- Method: https://www.gane.ai/index/gtm/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/gtm.