# RingCentral RingCX: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 8 judge labels across 2 categories by 7 of 14 models. Page: https://www.gane.ai/index/gtm/vendors/ringcentral-ringcx

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [Contact center platforms](https://www.gane.ai/index/gtm/customer/contact-center-platforms/index.md) | 2% | 14 | 0% | 6 |
| [Sales dialers and calling](https://www.gane.ai/index/gtm/sales/sales-dialers-and-calling/index.md) | 0% | 30 | 0% | 2 |

## What the models said for it

- "1. RingCentral RingCX - *Best for Budget-Conscious B2B*" (GLM 4.7 FlashX, Contact center)
- "best suited for mid-market organizations (50 to 500 agents) that want to consolidate UCaaS and CCaaS under a single vendor" (Claude Haiku 4.5, Contact center)
- "Choose RingCX, Nextiva, or 8x8 when unified communications and contact-center functionality should come from one vendor." (Perplexity Sonar, Contact center)
- "~$75/user/month for predictive dialing ... cheapest entry to advanced dialing" (Grok 4.20, Dialers)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 1 | 0 | 0 | 1 |
| GPT-5.4 mini | 0 | 0 | 1 | 0 | 1 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 1 | 1 | 0 | 2 |
| Grok 4.20 | 0 | 1 | 0 | 0 | 1 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 1 | 0 | 0 | 1 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 1 | 0 | 0 | 0 | 1 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 1 | 0 | 0 | 1 |
| Muse Glimmer 30B | 0 | 0 | 0 | 0 | 0 |

## Sources returned with these answers

The sites and pages cited by the answers that named RingCentral RingCX, from 27 of the 27 answers that named it (only the models that return a source list).

### Domains cited

- justcall.io: 12
- ringcentral.com: 12 (its own site)
- cloudtalk.io: 9
- nextiva.com: 9
- getvoip.com: 6
- blog.hubspot.com: 5
- companionlink.com: 5
- dirjournal.com: 5
- g2.com: 5
- huggingface.co: 5

### Pages cited

- https://dirjournal.com/blogs/best-cloud-contact-center-platforms: 5
- https://justcall.io/blog/best-sales-dialer-software.html: 5
- https://justcall.io/hub/best-software/contact-center: 5
- https://learn.g2.com/best-contact-center-software: 5
- https://nextiva.com/blog/contact-center-software.html: 5
- https://techtarget.com/news/Top-19-contact-center-platforms-of-2026/848649: 5
- https://companionlink.com/blog/2026/08/best-ai-customer-engagement-platforms-for-enterprise-contact-center-teams: 4
- https://huggingface.co/gamlin/call-center-software-comparison: 4

## The company

RingCentral; https://www.ringcentral.com; Belmont, United States; founded 2003; public, RNG on New York Stock Exchange. From Wikidata, fetched 2026-09-14.

## Record

- Method: https://www.gane.ai/index/gtm/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/gtm.