# RingCentral Events: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 81 judge labels across 9 categories by 14 of 14 models. Page: https://www.gane.ai/index/gtm/vendors/ringcentral-events

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [Webinar and virtual event platforms](https://www.gane.ai/index/gtm/marketing/webinar-virtual-events/index.md) | 2% | 12 | 26% | 27 |
| [Event management platforms](https://www.gane.ai/index/gtm/marketing/event-management-platforms/index.md) | 0% | 16 | 26% | 19 |
| [Contact center platforms](https://www.gane.ai/index/gtm/customer/contact-center-platforms/index.md) | 0% | 37 | 36% | 14 |
| [Conversational intelligence and call recording](https://www.gane.ai/index/gtm/sales/conversation-intelligence/index.md) | 0% | 72 | 50% | 6 |
| [Sales dialers and calling](https://www.gane.ai/index/gtm/sales/sales-dialers-and-calling/index.md) | 0% | 67 | 33% | 6 |
| [Call tracking platforms](https://www.gane.ai/index/gtm/marketing/call-tracking/index.md) | 0% | 55 | 25% | 4 |
| [Contact center quality assurance](https://www.gane.ai/index/gtm/customer/contact-center-quality-assurance/index.md) | 0% | 58 | 0% | 2 |
| [In-app messaging and customer communications](https://www.gane.ai/index/gtm/customer/in-app-messaging-and-customer-communications/index.md) | 0% | 69 | 0% | 2 |
| [Event lead capture apps](https://www.gane.ai/index/gtm/marketing/event-lead-capture/index.md) | 0% | 55 | 0% | 1 |

## What the models said for it

- "my default recommendation is RingCentral Events or Livestorm" (GPT-5.4 mini, Webinars)
- "RingCentral and Talkdesk are best when you want a complete cloud phone system or CCaaS with embedded call tracking." (GLM 4.7 FlashX, Call tracking)
- "Apps from major event management platforms (e.g., Grip, SpotMe, Hopin, Eventbrite's Organizer App)" (MiniMax M2.5, Event lead capture)
- "Hopin: Offers a more conference-like environment with video walls, expo halls, and networking features." (Qwen 3.7 Flash, Webinars)

## And against it

- "Hopin / BigMarker / vFairs: ... Avoid any newer "virtual event" startup that does not have a transparent, profitable business model" (Qwen 3.7 Flash, Event management)
- "Customer service problems... Caution if you rely heavily on contact center functionality or need responsive support." (DeepSeek V4 Flash, Contact center)
- "often cited as "overpriced legacy tech" with outdated interfaces and glitchy calling experiences" (Mistral Small, Dialers)
- "Oriented toward very large conference-style events; may be more than mid-sized teams need" (DeepSeek V4 Flash, Webinars)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 2 | 1 | 0 | 3 |
| GPT-5.4 mini | 1 | 2 | 0 | 4 | 7 |
| Gemini 3.5 Flash | 0 | 4 | 1 | 4 | 9 |
| Perplexity Sonar | 0 | 1 | 1 | 0 | 2 |
| Grok 4.20 | 0 | 3 | 1 | 4 | 8 |
| Mistral Small | 0 | 0 | 3 | 1 | 4 |
| DeepSeek V4 Flash | 0 | 2 | 5 | 4 | 11 |
| Llama 4 Maverick | 0 | 1 | 3 | 0 | 4 |
| Qwen 3.7 Flash | 0 | 2 | 3 | 3 | 8 |
| Kimi K2 | 0 | 2 | 3 | 2 | 7 |
| GLM 4.7 FlashX | 0 | 4 | 2 | 0 | 6 |
| MiniMax M2.5 | 0 | 2 | 3 | 0 | 5 |
| GPT-6 Luna | 0 | 1 | 0 | 1 | 2 |
| Muse Glimmer 30B | 0 | 2 | 3 | 0 | 5 |

## Sources returned with these answers

The sites and pages cited by the answers that named RingCentral Events, from 162 of the 201 answers that named it (only the models that return a source list).

### Domains cited

- g2.com: 61
- softwareadvice.com: 47
- capterra.com: 39
- cloudtalk.io: 36
- bizzabo.com: 31
- ringcentral.com: 31 (its own site)
- learn.g2.com: 25
- callcenterstudio.com: 21
- nextiva.com: 20
- justcall.io: 19

### Pages cited

- https://bizzabo.com/blog/best-event-management-software: 16
- https://softwareadvice.com/contact-center/small-business: 15
- https://callcenterstudio.com/contact-center-best-practices/best-contact-center-software-for-small-businesses: 14
- https://g2.com/categories/virtual-event-platforms: 14
- https://g2.com/categories/webinar/enterprise: 11
- https://onestream.live/blog/webinar-platforms-comparison: 11
- https://bizzabo.com/blog/best-virtual-event-platforms-enterprise-hybrid: 10
- https://eventify.io/blog/best-virtual-event-platform: 10

## The company

RingCentral; https://www.ringcentral.com; Belmont, United States; founded 2003; public, RNG on New York Stock Exchange. From Wikidata, fetched 2026-09-14.

## In its own words

What RingCentral Events's own pages state, read 2026-09-28. Stated by the vendor, not checked by the index.

- Positioning: AI-powered video and event experiences (https://ringcentral.com/)
- For: community (https://www.ringcentral.com/pricing/video.html)
- Price stated: Starts at $99 $119 /organizer/month paid annually (https://www.ringcentral.com/pricing/video.html)
- Starting price: $99 (https://www.ringcentral.com/pricing/video.html)
- Free plan or trial: Try free (https://www.ringcentral.com/pricing/video.html)
- Integrations claimed: 45 (https://www.ringcentral.com/pricing/video.html)
- Certifications: GDPR, HIPAA
- Customers named: SWARM Community

## Record

- Method: https://www.gane.ai/index/gtm/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/gtm.