# RingCentral CX: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 1 judge label across 1 category by 1 of 14 models. Page: https://www.gane.ai/index/gtm/vendors/ringcentral-cx

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [Contact center platforms](https://www.gane.ai/index/gtm/customer/contact-center-platforms/index.md) | 0% | 54 | 0% | 1 |

## What the models said for it

- "Great option if you already use Zoom or RingCentral for internal communications" (Gemini 3.5 Flash, Contact center)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 1 | 0 | 0 | 1 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 0 | 0 | 0 | 0 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 0 | 0 | 0 |

## The company

RingCentral; https://www.ringcentral.com; Belmont, United States; founded 2003; public, RNG on New York Stock Exchange. From Wikidata, fetched 2026-09-14.

## What it publishes

Every page ringcentral.com exposes, read 2026-09-29: 10052 addresses. By kind, pages and the last 90 days:

- blog: 2364 pages, 18 in the last 90 days, latest 2026-09-25
- case study: 21 pages, 0 in the last 90 days, latest 2022-05-05
- webinar or virtual event: 78 pages, 1 in the last 90 days, latest 2026-10-14
- conference or event: 131 pages, 0 in the last 90 days, latest 2020-04-02
- report or ebook: 128 pages, 0 in the last 90 days, latest 2026-02-12
- comparison: 68 pages, 1 in the last 90 days, latest 2026-09-22
- template or tool: 4 pages, 0 in the last 90 days, latest 2022-09-01
- glossary or explainer: 41 pages, 0 in the last 90 days, latest 2024-09-16
- news or press: 609 pages, 0 in the last 90 days, latest undated
- Recent: 2026-10-14 webinar or virtual event: State of agentic voice ai https://www.ringcentral.com/resources/webinars/state-of-agentic-voice-ai.html
- Recent: 2026-09-25 blog: Whats new in ringcx building the agentic customer experience july 2026 recap https://www.ringcentral.com/us/en/blog/whats-new-in-ringcx-building-the-agentic-customer-experience-july-2026-recap/
- Recent: 2026-09-22 blog: Whats new in ringex ai that helps teams automate assist and analyze july 2026 recap https://www.ringcentral.com/us/en/blog/whats-new-in-ringex-ai-that-helps-teams-automate-assist-and-analyze-july-2026-recap/
- Recent: 2026-09-22 blog: Introducing empower partner program https://www.ringcentral.com/us/en/blog/introducing-empower-partner-program/
- Recent: 2026-09-22 blog: Award winning culture ringcentral bulgaria takes home 3 career show awards https://www.ringcentral.com/us/en/blog/award-winning-culture-ringcentral-bulgaria-takes-home-3-career-show-awards/
- Recent: 2026-09-22 blog: Ivr software https://www.ringcentral.com/us/en/blog/ivr-software/

## Record

- Method: https://www.gane.ai/index/gtm/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/gtm.