# Retell AI alternatives: what AI models name instead, November 2026

Gane Index, November 2026 Edition. 144 of the 252 answers in the 1 category where Retell AI holds a standing named it neither first nor as an alternative; these are the first choices those answers made. Page: https://www.gane.ai/index/gtm/vendors/retell-ai/alternatives

## Named instead, most often (every category and segment added)

- Synthflow: 11
- CloudTalk: 7
- Botphonic: 5
- NiCE Cognigy: 5
- Kore.ai: 4
- PolyAI: 4

## AI voice agents

**Small business**: 50 of 84 answers did not name Retell AI (Retell AI is #1 of 11 at 15%).

- Botphonic: first choice in 4 of those 50
- Synthflow: first choice in 3 of those 50
- CloudTalk: first choice in 2 of those 50
- Quo's Sona: first choice in 2 of those 50
- Smith.ai: first choice in 2 of those 50
- Aircall: first choice in 1 of those 50
- Dapta: first choice in 1 of those 50
- Goodcall: first choice in 1 of those 50

**Mid-market**: 41 of 84 answers did not name Retell AI (Retell AI is #2 of 8 at 17%).

- CloudTalk: first choice in 5 of those 41
- JustCall AI Voice Agent: first choice in 2 of those 41
- Synthflow: first choice in 2 of those 41
- Aloware: first choice in 1 of those 41
- Botphonic: first choice in 1 of those 41
- Dialzara: first choice in 1 of those 41
- Edesy: first choice in 1 of those 41
- JustCall: first choice in 1 of those 41

**Enterprise**: 53 of 84 answers did not name Retell AI (Retell AI is #3 of 12 at 13%).

- Synthflow: first choice in 6 of those 53
- NiCE Cognigy: first choice in 5 of those 53
- Kore.ai: first choice in 4 of those 53
- PolyAI: first choice in 4 of those 53
- Bland AI: first choice in 2 of those 53
- Cognigy: first choice in 2 of those 53
- OpenAI: first choice in 2 of those 53
- 1mind: first choice in 1 of those 53

Published under CC BY 4.0. The output is the models' output; nothing here is a recommendation by the index.