# Rasa: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 5 judge labels across 1 category by 3 of 14 models. Page: https://www.gane.ai/index/gtm/vendors/rasa

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [Chatbots and conversational AI for support](https://www.gane.ai/index/gtm/customer/chatbots-and-conversational-ai-for-support/index.md) | 0% | 24 | 20% | 5 |

## What the models said for it

- "Choose Rasa, Botpress, or Dialogflow CX when maximum technical control matters more than fast deployment." (Perplexity Sonar, Support chatbots)
- "powerful for complex workflows but requires more technical setup—better if you have a dev team" (Grok 4.20, Support chatbots)
- "Open-source or self-hosted options with high customization" (Qwen 3.7 Flash, Support chatbots)
- "open-source options like Rasa for flexibility" (Grok 4.20, Support chatbots)

## And against it

- "Amazon Lex, Rasa, and similar infrastructure-oriented platforms: Be cautious if you need a turnkey, nontechnical deployment" (Perplexity Sonar, Support chatbots)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 1 | 0 | 1 | 2 |
| Grok 4.20 | 0 | 2 | 0 | 0 | 2 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 1 | 0 | 0 | 1 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 0 | 0 | 0 |

## Sources returned with these answers

The sites and pages cited by the answers that named Rasa, from 15 of the 16 answers that named it (only the models that return a source list).

### Domains cited

- rasa.com: 10 (its own site)
- capterra.com: 9
- botpress.com: 7
- sobot.io: 6
- infobip.com: 5
- cmswire.com: 4
- g2.com: 4
- softwareadvice.com: 4
- chatbase.co: 3
- lindy.ai: 3

### Pages cited

- https://botpress.com/blog/customer-service-chatbot-platforms: 6
- https://capterra.com/resources/customer-service-chatbot-platforms: 4
- https://infobip.com/blog/how-to-choose-chatbot-platform: 4
- https://rasa.com/blog/best-conversational-ai: 4
- https://rasa.com/blog/chatbot-challenges: 4
- https://chatbase.co/blog/customer-support-chatbot: 3
- https://cmswire.com/digital-experience/10-chatbot-providers-you-should-know-about: 3
- https://lindy.ai/blog/best-customer-service-chatbots: 3

## The company

rasa-sdk; https://rasa.com; San Francisco; founded 2016. From Wikidata, fetched 2026-09-14.

## In its own words

What Rasa's own pages state, read 2026-09-28. Stated by the vendor, not checked by the index.

- Positioning: AI Agent Platform for Product Teams (https://rasa.com/)
- For: product teams building customer-facing AI (https://rasa.com/)
- Price stated: Free Developer Edition, Growth, Enterprise (https://rasa.com/pricing)
- Starting price: 0 (https://rasa.com/pricing)
- Free plan or trial: The Rasa Developer Edition is free and gives you access to Rasa with CALM. (https://rasa.com/)
- Certifications: GDPR, HIPAA, EU AI Act
- Hosting: your region, On-premise by default
- Customers named: ERGO Group AG, Autodesk, Providence, Orange, eUprava, JetBrains, Albert Heijn, nib Group

## What it publishes

Every page rasa.com exposes, read 2026-09-29: 903 addresses. By kind, pages and the last 90 days:

- blog: 289 pages, 11 in the last 90 days, latest 2026-09-28
- case study: 19 pages, 0 in the last 90 days, latest 2025-01-01
- webinar or virtual event: 13 pages, 0 in the last 90 days, latest 2024-04-24
- conference or event: 27 pages, 0 in the last 90 days, latest undated
- report or ebook: 31 pages, 16 in the last 90 days, latest 2026-09-24
- comparison: 38 pages, 1 in the last 90 days, latest 2026-07-01
- template or tool: 1 pages, 1 in the last 90 days, latest 2026-09-01
- glossary or explainer: 32 pages, 0 in the last 90 days, latest undated
- Recent: 2026-09-28 blog: You have an agent platform rasa gives you an agent factory https://rasa.com/blog/you-have-an-agent-platform-rasa-gives-you-an-agent-factory
- Recent: 2026-09-24 report or ebook: Sign off an agent action register https://rasa.community/library/guides/sign-off-an-agent-action-register
- Recent: 2026-09-23 report or ebook: Measure a handoff that loses context https://rasa.community/library/guides/measure-a-handoff-that-loses-context
- Recent: 2026-09-22 report or ebook: Fail over speech vendors mid call https://rasa.community/library/guides/fail-over-speech-vendors-mid-call
- Recent: 2026-09-20 report or ebook: Scope an mcp transport swap https://rasa.community/library/guides/scope-an-mcp-transport-swap
- Recent: 2026-09-19 report or ebook: Audit documents an agent produces https://rasa.community/library/guides/audit-documents-an-agent-produces

## Record

- Method: https://www.gane.ai/index/gtm/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/gtm.