# PolyAI alternatives: what AI models name instead, November 2026

Gane Index, November 2026 Edition. 215 of the 252 answers in the 1 category where PolyAI holds a standing named it neither first nor as an alternative; these are the first choices those answers made. Page: https://www.gane.ai/index/gtm/vendors/polyai/alternatives

## Named instead, most often (every category and segment added)

- Retell AI: 29
- CloudTalk: 22
- Synthflow: 19
- Vapi: 9
- Botphonic: 8
- Bland AI: 4

## AI voice agents

**Small business**: 84 of 84 answers did not name PolyAI.

- Retell AI: first choice in 15 of those 84
- CloudTalk: first choice in 10 of those 84
- Botphonic: first choice in 6 of those 84
- Synthflow: first choice in 6 of those 84
- Dapta: first choice in 4 of those 84
- Synthflow AI: first choice in 4 of those 84
- Aircall: first choice in 3 of those 84
- Vapi: first choice in 3 of those 84

**Mid-market**: 69 of 84 answers did not name PolyAI (PolyAI is #5 of 8 at 2%).

- CloudTalk: first choice in 12 of those 69
- Retell AI: first choice in 9 of those 69
- Vapi: first choice in 6 of those 69
- Upfirst: first choice in 3 of those 69
- Aloware: first choice in 2 of those 69
- Botphonic: first choice in 2 of those 69
- JustCall AI Voice Agent: first choice in 2 of those 69
- Quo Sona: first choice in 2 of those 69

**Enterprise**: 62 of 84 answers did not name PolyAI (PolyAI is #2 of 12 at 13%).

- Synthflow: first choice in 13 of those 62
- Retell AI: first choice in 5 of those 62
- Bland AI: first choice in 4 of those 62
- Kore.ai: first choice in 4 of those 62
- Cognigy: first choice in 3 of those 62
- OpenAI: first choice in 2 of those 62
- 11x: first choice in 1 of those 62
- 1mind: first choice in 1 of those 62

Published under CC BY 4.0. The output is the models' output; nothing here is a recommendation by the index.