# Planhat alternatives: what AI models name instead, November 2026

Gane Index, November 2026 Edition. 414 of the 504 answers in the 2 categories where Planhat holds a standing named it neither first nor as an alternative; these are the first choices those answers made. Page: https://www.gane.ai/index/gtm/vendors/planhat/alternatives

## Named instead, most often (every category and segment added)

- Rocketlane: 62
- GUIDEcx: 37
- Custify: 28
- Gainsight Customer Success: 27
- HubSpot Service Hub: 19
- Vitally: 17

## Client onboarding platforms

**Small business**: 84 of 84 answers did not name Planhat.

- Rocketlane: first choice in 19 of those 84
- LaunchBay: first choice in 9 of those 84
- Content Snare: first choice in 7 of those 84
- Dock: first choice in 7 of those 84
- GUIDEcx: first choice in 5 of those 84
- HoneyBook: first choice in 5 of those 84
- Bigin by Zoho: first choice in 4 of those 84
- ClickUp: first choice in 3 of those 84

**Mid-market**: 79 of 84 answers did not name Planhat (Planhat is #5 of 16 at 2%).

- GUIDEcx: first choice in 17 of those 79
- Rocketlane: first choice in 16 of those 79
- Bigin by Zoho: first choice in 4 of those 79
- Notion: first choice in 3 of those 79
- UserGuiding: first choice in 3 of those 79
- Dock: first choice in 2 of those 79
- OnboardingHub: first choice in 2 of those 79
- ClickUp: first choice in 1 of those 79

**Enterprise**: 75 of 84 answers did not name Planhat (Planhat is #7 of 13 at 0%).

- Rocketlane: first choice in 27 of those 75
- GUIDEcx: first choice in 15 of those 75
- Gainsight CS: first choice in 3 of those 75
- Fenergo: first choice in 2 of those 75
- Guidde: first choice in 2 of those 75
- Apptio TechBusiness: first choice in 1 of those 75
- ClientOn: first choice in 1 of those 75
- FlowForma: first choice in 1 of those 75

## Customer success platforms

**Small business**: 73 of 84 answers did not name Planhat (Planhat is #9 of 10 at 0%).

- Custify: first choice in 24 of those 73
- Vitally: first choice in 16 of those 73
- HubSpot Service Hub: first choice in 12 of those 73
- ClientSuccess: first choice in 7 of those 73
- Akita: first choice in 3 of those 73
- ChurnZero: first choice in 2 of those 73
- GainTrace: first choice in 2 of those 73
- HubSpot Customer Success Workspace: first choice in 2 of those 73

**Mid-market**: 51 of 84 answers did not name Planhat (Planhat is #6 of 9 at 2%).

- ChurnZero: first choice in 12 of those 51
- HubSpot Service Hub: first choice in 6 of those 51
- Custify: first choice in 4 of those 51
- Akita: first choice in 2 of those 51
- Gainsight Customer Success: first choice in 2 of those 51
- GainTrace: first choice in 1 of those 51
- Successifier: first choice in 1 of those 51
- Totango: first choice in 1 of those 51

**Enterprise**: 52 of 84 answers did not name Planhat (Planhat is #3 of 9 at 10%).

- Gainsight Customer Success: first choice in 25 of those 52
- Totango: first choice in 4 of those 52
- Catalyst: first choice in 1 of those 52
- ClientSuccess: first choice in 1 of those 52
- HubSpot Service Hub: first choice in 1 of those 52
- Salesforce Service Cloud: first choice in 1 of those 52
- Skalin: first choice in 1 of those 52
- Vitally: first choice in 1 of those 52

Published under CC BY 4.0. The output is the models' output; nothing here is a recommendation by the index.