# Onboard.io: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 6 judge labels across 1 category by 6 of 14 models. Page: https://www.gane.ai/index/gtm/vendors/onboard-io

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [Client onboarding platforms](https://www.gane.ai/index/gtm/customer/client-onboarding/index.md) | 0% | 38 | 17% | 6 |

## And against it

- "sound promising but lack long-term track records—proceed cautiously with data privacy and reliability" (Grok 4.20, Client onboarding)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 0 | 0 | 1 | 1 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 1 | 0 | 1 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 1 | 0 | 1 |
| GLM 4.7 FlashX | 0 | 0 | 1 | 0 | 1 |
| MiniMax M2.5 | 0 | 0 | 1 | 0 | 1 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 1 | 0 | 1 |

## Sources returned with these answers

The sites and pages cited by the answers that named Onboard.io, from 9 of the 9 answers that named it (only the models that return a source list).

### Domains cited

- onboarding-hub.com: 7
- g2.com: 6
- softwareadvice.com: 6
- guidecx.com: 5
- albato.com: 4
- customer-portals.com: 4
- getapp.com: 4
- aboutmartech.com: 3
- capterra.co.uk: 3
- capterra.com: 3

### Pages cited

- https://onboarding-hub.com/compare: 7
- https://softwareadvice.com/client-onboarding: 5
- https://albato.com/blog/publications/best-customer-onboarding-software: 4
- https://customer-portals.com/articles/client-onboarding-software: 4
- https://capterra.co.uk/directory/33476/client-onboarding/software: 3
- https://capterra.com/client-onboarding-software: 3
- https://flowla.com/blog/top-customer-onboarding-tools: 3
- https://g2.com/categories/client-onboarding: 3

## What it publishes

Every page onboard.io exposes, read 2026-09-29: 497 addresses. By kind, pages and the last 90 days:

- blog: 47 pages, 4 in the last 90 days, latest 2026-07-29
- case study: 14 pages, 0 in the last 90 days, latest undated
- conference or event: 1 pages, 0 in the last 90 days, latest undated
- comparison: 2 pages, 0 in the last 90 days, latest 2026-05-27
- template or tool: 38 pages, 0 in the last 90 days, latest undated
- Recent: 2026-07-29 blog: The true cost of bad onboarding is not just churn https://onboard.io/blog/the-true-cost-of-bad-onboarding-is-not-just-churn
- Recent: 2026-07-27 blog: How to tell if bad onboarding is causing your churn https://onboard.io/blog/how-to-tell-if-bad-onboarding-is-causing-your-churn
- Recent: 2026-07-21 blog: Onboardio now supports mcp connect your onboarding data to ai agents https://onboard.io/blog/onboardio-now-supports-mcp-connect-your-onboarding-data-to-ai-agents
- Recent: 2026-07-14 blog: Why we built e signature into onboardio https://onboard.io/blog/why-we-built-e-signature-into-onboardio
- Recent: 2026-05-27 comparison: Build vs buy should you build your own ai onboarding tool or buy purpose built software https://onboard.io/blog/build-vs-buy-should-you-build-your-own-ai-onboarding-tool-or-buy-purpose-built-software
- Recent: 2026-05-06 blog: Why customer onboarding is crucial for client success https://onboard.io/blog/why-customer-onboarding-is-crucial-for-client-success

## Record

- Method: https://www.gane.ai/index/gtm/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/gtm.