# Odie: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 2 judge labels across 1 category by 2 of 14 models. Page: https://www.gane.ai/index/gtm/vendors/odie

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [Customer success platforms](https://www.gane.ai/index/gtm/customer/customer-success-platforms/index.md) | 0% | 54 | 50% | 2 |

## And against it

- "Totango announced that it is now Odie in September 2026... ask specifically about product roadmap, migration, support, and contract continuity" (GPT-6 Luna, Customer success)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 0 | 0 | 0 | 0 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 1 | 0 | 1 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 1 | 1 |
| Muse Glimmer 30B | 0 | 0 | 0 | 0 | 0 |

## Sources returned with these answers

The sites and pages cited by the answers that named Odie, from 6 of the 6 answers that named it (only the models that return a source list).

### Domains cited

- gainsight.com: 3
- albato.com: 2
- churnzero.com: 2
- clientsuccess.com: 2
- costbench.com: 2
- g2.com: 2
- getcor.ai: 2
- planhat.com: 2
- startupfinanceguide.com: 2
- toolradar.com: 2

### Pages cited

- https://albato.com/blog/publications/best-customer-success-software: 2
- https://gainsight.com/customer-success: 2
- https://startupfinanceguide.com/startup-finance/customer-success-software-pricing-teardown: 2
- https://totango.com/: 2
- https://workona.com/csm-software/best-customer-success-software: 2
- https://appexchange.salesforce.com/appxListingDetail: 1
- https://blog.hubspot.com/service/customer-service-software: 1
- https://capterra.com/compare/157980-190125/ChurnZero-vs-Custify: 1

## Record

- Method: https://www.gane.ai/index/gtm/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/gtm.