# Notion: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 81 judge labels across 12 categories by 14 of 14 models. Page: https://www.gane.ai/index/gtm/vendors/notion

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [Knowledge base and self-service](https://www.gane.ai/index/gtm/customer/knowledge-base-and-self-service/index.md) | 17% | 2 | 27% | 49 |
| [Client onboarding platforms](https://www.gane.ai/index/gtm/customer/client-onboarding/index.md) | 6% | 5 | 25% | 8 |
| [Content marketing platforms](https://www.gane.ai/index/gtm/marketing/content-marketing-platforms/index.md) | 0% | 19 | 0% | 11 |
| [Competitive intelligence tools](https://www.gane.ai/index/gtm/marketing/competitive-intelligence/index.md) | 0% | 54 | 0% | 2 |
| [Customer education and LMS](https://www.gane.ai/index/gtm/customer/customer-education-and-lms/index.md) | 0% | 73 | 50% | 2 |
| [Digital sales rooms](https://www.gane.ai/index/gtm/sales/digital-sales-rooms/index.md) | 0% | 53 | 50% | 2 |
| [Sales enablement and content](https://www.gane.ai/index/gtm/sales/sales-enablement-and-content/index.md) | 0% | 36 | 0% | 2 |
| [Customer success platforms](https://www.gane.ai/index/gtm/customer/customer-success-platforms/index.md) | 0% | 27 | 0% | 1 |
| [Market intelligence platforms](https://www.gane.ai/index/gtm/gtm-data/market-intelligence/index.md) | 0% | 113 | 0% | 1 |
| [Marketing resource management](https://www.gane.ai/index/gtm/marketing/marketing-resource-management/index.md) | 0% | 55 | 0% | 1 |
| [Partner relationship management](https://www.gane.ai/index/gtm/partner/partner-relationship-management/index.md) | 0% | 64 | 100% | 1 |
| [Workflow automation and iPaaS](https://www.gane.ai/index/gtm/gtm-data/workflow-automation-and-ipaas/index.md) | 0% | 48 | 0% | 1 |

## What the models said for it

- "Best for internal team wikis and all-in-one docs. Free for unlimited individuals... "Best Free Option: Notion – Free for small teams, versatile wiki capabilities."" (Muse Glimmer 30B, Knowledge base)
- "For most small companies with limited budgets, Notion's free tier or BookStack (if you can self-host) provide the best value." (Kimi K2, Knowledge base)
- "For the tightest budgets, Notion, Nuclino, and BookStack are the most cost-effective choices" (Mistral Small, Knowledge base)
- "Notion, which is considered the best knowledge base software for most teams under 200 people" (Llama 4 Maverick, Knowledge base)

## And against it

- "Avoid using Notion or Confluence as the primary external customer knowledge base" (Perplexity Sonar, Knowledge base)
- "Analysts specifically exclude them from client onboarding shortlists" (Mistral Small, Client onboarding)
- "using them as a permanent PRM solution is a major pitfall" (Gemini 3.5 Flash, PRM)
- "avoid unless you are prepared to build workarounds" (Perplexity Sonar, Client onboarding)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 1 | 4 | 1 | 6 |
| GPT-5.4 mini | 0 | 1 | 0 | 1 | 2 |
| Gemini 3.5 Flash | 1 | 5 | 1 | 2 | 9 |
| Perplexity Sonar | 1 | 2 | 0 | 3 | 6 |
| Grok 4.20 | 2 | 1 | 2 | 2 | 7 |
| Mistral Small | 1 | 1 | 3 | 4 | 9 |
| DeepSeek V4 Flash | 2 | 1 | 2 | 1 | 6 |
| Llama 4 Maverick | 1 | 1 | 2 | 0 | 4 |
| Qwen 3.7 Flash | 1 | 3 | 0 | 2 | 6 |
| Kimi K2 | 1 | 4 | 4 | 1 | 10 |
| GLM 4.7 FlashX | 1 | 1 | 4 | 0 | 6 |
| MiniMax M2.5 | 1 | 1 | 3 | 0 | 5 |
| GPT-6 Luna | 0 | 1 | 0 | 0 | 1 |
| Muse Glimmer 30B | 1 | 1 | 1 | 1 | 4 |

## Sources returned with these answers

The sites and pages cited by the answers that named Notion, from 222 of the 269 answers that named it (only the models that return a source list).

### Domains cited

- softwareadvice.com: 78
- capterra.com: 59
- ones.com: 50
- productlift.dev: 50
- g2.com: 47
- document360.com: 38
- knowledgeowl.com: 30
- selecthub.com: 30
- gane.ai/index: 29
- bolddesk.com: 24

### Pages cited

- https://productlift.dev/best-knowledge-base-software: 50
- https://softwareadvice.com/crm/knowledge-base-comparison: 35
- https://selecthub.com/c/knowledge-base-software: 25
- https://bolddesk.com/blogs/best-knowledge-base-software: 24
- https://document360.com/knowledge-base-software: 24
- https://capterra.com/resources/knowledge-base-software-pricing-models: 17
- https://supportbench.com/top-knowledge-base-software: 17
- https://helpdocs.io/best-knowledge-base-software: 14

## The company

Notion; https://www.notion.com; United States; founded 2016. From Wikidata, fetched 2026-09-14.

## In its own words

What Notion's own pages state, read 2026-09-28. Stated by the vendor, not checked by the index.

- Positioning: The AI workspace that works for you. (https://notion.com/)
- For: teams (https://notion.com/)
- Price stated: Free, Plus, Business, & Enterprise. (https://www.notion.com/pricing)
- Starting price: $0 per member / month (https://www.notion.com/pricing)
- Free plan or trial: Get Notion free (https://notion.com/)
- Certifications: SOC 2 Type II, SOC 3, ISO 27001, ISO 27017, ISO 27018, ISO 27701, HIPAA, BSI C5
- Hosting: USA, European Union, Korea, Japan, Global, Germany, Singapore, UK
- Customers named: OpenAI, Figma, Ramp, Cursor, Toyota, Clay, Vercel, Faire

## What it publishes

Every page notion.com exposes, read 2026-09-29: 20086 addresses. By kind, pages and the last 90 days:

- blog: 551 pages, 8 in the last 90 days, latest 2026-09-24
- case study: 96 pages, 17 in the last 90 days, latest 2026-09-27
- webinar or virtual event: 41 pages, 0 in the last 90 days, latest undated
- conference or event: 5 pages, 0 in the last 90 days, latest 2024-10-24
- report or ebook: 207 pages, 0 in the last 90 days, latest undated
- comparison: 22 pages, 0 in the last 90 days, latest 2023-09-15
- template or tool: 2082 pages, 0 in the last 90 days, latest 2022-05-09
- glossary or explainer: 16 pages, 0 in the last 90 days, latest 2023-07-27
- Recent: 2026-09-27 case study: Faire https://www.notion.com/customers/faire
- Recent: 2026-09-24 blog: Meet (again) Max Schoening, Notion's new CTO https://www.notion.com/blog/meet-max-schoening-notion-cto
- Recent: 2026-09-23 case study: Equals https://www.notion.com/customers/equals
- Recent: 2026-09-22 case study: Unspun https://www.notion.com/customers/unspun
- Recent: 2026-09-18 blog: How Notion handles concurrent editing with CRDTs https://www.notion.com/blog/how-notion-handles-concurrent-editing-with-crdts
- Recent: 2026-09-17 blog: A skills library for every agent https://www.notion.com/blog/a-skills-library-for-every-agent

## Record

- Method: https://www.gane.ai/index/gtm/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/gtm.