# Nicereply: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 1 judge label across 1 category by 1 of 14 models. Page: https://www.gane.ai/index/gtm/vendors/nicereply

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [Customer feedback and surveys](https://www.gane.ai/index/gtm/customer/customer-feedback-and-surveys/index.md) | 0% | 53 | 0% | 1 |

## What the models said for it

- "choose Survicate, Qualaroo or Nicereply when feedback must be triggered in-product/on-site" (Muse Glimmer 30B, Feedback)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 0 | 0 | 0 | 0 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 1 | 0 | 0 | 1 |

## Sources returned with these answers

The sites and pages cited by the answers that named Nicereply, from 8 of the 9 answers that named it (only the models that return a source list).

### Domains cited

- surveysparrow.com: 7
- customergauge.com: 6
- softwareadvice.com: 4
- blog.hubspot.com: 3
- capterra.com: 3
- frill.co: 3
- getapp.com: 3
- spotsaas.com: 3
- hellocustomer.com: 2
- helpdesk.com: 2

### Pages cited

- https://customergauge.com/what-is-nps-software: 4
- https://softwareadvice.com/customer-experience/nps-comparison: 4
- https://surveysparrow.com/blog/best-nps-software: 4
- https://capterra.com/nps-software: 3
- https://frill.co/blog/customer-feedback-tools: 3
- https://blog.hubspot.com/service/nps-survey-tools: 2
- https://customergauge.com/blog/customer-experience-survey-software: 2
- https://getapp.com/customer-management-software/nps/org/small-business: 2

## In its own words

What Nicereply's own pages state, read 2026-09-28. Stated by the vendor, not checked by the index.

- Positioning: Customer Experience Platform (https://nicereply.com/)
- For: teams (https://nicereply.com/)
- Price stated: Pricing (https://nicereply.com/)
- Starting price: 59 (https://www.nicereply.com/pricing)
- Free plan or trial: 14-days free trial (https://nicereply.com/)
- Integrations claimed: 8 (https://nicereply.com/)
- Certifications: GDPR, CCPA
- Customers named: Koala.com, Frontapp.com, Mancrates.com, Shinesty.com, Sense Labs, Salecto, Andersen & Martini, CloudTalk

## What it publishes

Every page nicereply.com exposes, read 2026-09-29: 757 addresses. By kind, pages and the last 90 days:

- blog: 465 pages, 0 in the last 90 days, latest 2025-04-25
- case study: 2 pages, 0 in the last 90 days, latest undated
- report or ebook: 3 pages, 0 in the last 90 days, latest undated
- comparison: 11 pages, 0 in the last 90 days, latest 2025-05-06
- template or tool: 1 pages, 0 in the last 90 days, latest undated
- glossary or explainer: 9 pages, 0 in the last 90 days, latest 2025-06-24
- podcast or video: 3 pages, 0 in the last 90 days, latest 2021-07-29
- Recent: 2025-06-24 glossary or explainer: What is omnichannel https://www.nicereply.com/blog/what-is-omnichannel
- Recent: 2025-05-06 comparison: 9 best google forms alternatives for a better experience https://www.nicereply.com/blog/9-best-google-forms-alternatives-for-a-better-experience
- Recent: 2025-04-25 blog: Likert scale https://www.nicereply.com/blog/likert-scale
- Recent: 2025-01-22 blog: Demographic survey questions https://www.nicereply.com/blog/demographic-survey-questions
- Recent: 2024-12-17 blog: Role of customer effort score https://www.nicereply.com/blog/role-of-customer-effort-score
- Recent: 2024-10-22 glossary or explainer: What is feedback https://www.nicereply.com/blog/what-is-feedback

## Record

- Method: https://www.gane.ai/index/gtm/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/gtm.