# my.SQM Auto QA: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 2 judge labels across 1 category by 2 of 14 models. Page: https://www.gane.ai/index/gtm/vendors/my-sqm-auto-qa

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [Contact center quality assurance](https://www.gane.ai/index/gtm/customer/contact-center-quality-assurance/index.md) | 0% | 36 | 0% | 2 |

## What the models said for it

- "Strong AI auto-scoring option; noted for real-time customer sentiment over script adherence." (Muse Glimmer 30B, Contact center QA)
- "best if you want heavy automation and CSAT-driven insights" (GPT-5.4 mini, Contact center QA)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 1 | 0 | 0 | 1 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 0 | 0 | 0 | 0 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 1 | 0 | 0 | 1 |

## Sources returned with these answers

The sites and pages cited by the answers that named my.SQM Auto QA, from 5 of the 5 answers that named it (only the models that return a source list).

### Domains cited

- g2.com: 5
- learn.g2.com: 4
- capterra.com: 3
- cresta.com: 2
- cxeverywhere.com: 2
- gitnux.org: 2
- reddy.io: 2
- resources.nice.com: 2
- softwareadvice.com: 2
- aissist.io: 1

### Pages cited

- https://learn.g2.com/best-contact-center-quality-assurance-software: 4
- https://g2.com/categories/contact-center-quality-assurance: 3
- https://capterra.com/contact-center-quality-assurance-software: 2
- https://cresta.com/guides/best-automated-quality-management-tools-for-contact-centers: 2
- https://cxeverywhere.com/tools/call-center-quality-management-software: 2
- https://g2.com/categories/contact-center-quality-assurance/enterprise: 2
- https://gitnux.org/best/contact-center-quality-management-software: 2
- https://reddy.io/blog/best-call-center-qa-software-2026: 2

## Record

- Method: https://www.gane.ai/index/gtm/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/gtm.