# monday CRM: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 13 judge labels across 2 categories by 8 of 14 models. Page: https://www.gane.ai/index/gtm/vendors/monday-crm

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [CRM](https://www.gane.ai/index/gtm/revops/crm/index.md) | 0% | 19 | 14% | 7 |
| [Lead routing and management](https://www.gane.ai/index/gtm/sales/lead-routing-and-management/index.md) | 0% | 19 | 0% | 6 |

## What the models said for it

- "Offers solid native routing starting at $12/user/mo, making it a good all-in-one option on a budget." (Llama 4 Maverick, Lead routing)
- "Best For: Teams that prefer a visual, spreadsheet-meets-project-management style CRM." (Gemini 3.5 Flash, CRM)
- "repeatedly called the budget play that actually works for routing" (Muse Glimmer 30B, Lead routing)
- "Best CRM interface for small businesses" (GLM 4.7 FlashX, CRM)

## And against it

- "feeling overwhelming for some users because of the number of settings, workflows, and configuration options" (GPT-5.4 mini, CRM)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 1 | 1 | 2 |
| Gemini 3.5 Flash | 0 | 1 | 0 | 0 | 1 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 0 | 0 | 0 | 0 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 1 | 0 | 1 |
| Llama 4 Maverick | 0 | 1 | 2 | 0 | 3 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 1 | 0 | 1 |
| GLM 4.7 FlashX | 0 | 1 | 1 | 0 | 2 |
| MiniMax M2.5 | 0 | 0 | 1 | 0 | 1 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 1 | 1 | 0 | 2 |

## Sources returned with these answers

The sites and pages cited by the answers that named monday CRM, from 37 of the 41 answers that named it (only the models that return a source list).

### Domains cited

- fitsmallbusiness.com: 13
- capterra.com: 11
- g2.com: 9
- prospeo.io: 9
- tomba.io: 8
- blog.hubspot.com: 7
- zapier.com: 7
- techradar.com: 6
- zdnet.com: 6
- ceoworld.biz: 5

### Pages cited

- https://zdnet.com/article/best-small-business-crm-software: 6
- https://ceoworld.biz/2025/11/04/choosing-the-best-crm-in-2025-top-picks-for-small-business: 5
- https://reply.io/blog/best-lead-routing-tools: 5
- https://fitsmallbusiness.com/best-crm-for-small-business: 4
- https://oncehub.com/blog/best-lead-routing-software: 4
- https://prospeo.io/s/lead-distribution-software: 4
- https://techradar.com/best/best-crm-for-small-business: 4
- https://tomba.io/blog/lead-management-software-for-small-business: 4

## The company

monday.com; https://monday.com/; Tel Aviv; founded 2012. From Wikidata, fetched 2026-09-14.

## In its own words

What monday CRM's own pages state, read 2026-09-28. Stated by the vendor, not checked by the index.

- Positioning: For customer-facing teams (https://monday.com/)
- For: customer-facing teams (https://monday.com/)
- Price stated: Basic $12/seat/month; Standard $17/seat/month; Pro $28/seat/month; Ultimate custom price (https://monday.com/pricing)
- Starting price: 12 (https://monday.com/pricing)
- Free plan or trial: 14-day free trial; Try for free (https://monday.com/pricing)
- Certifications: GDPR, HIPAA, ISO 27001, ISO 27018, SOC 1 Type II
- Customers named: McDonald's, Canva, VML, Carrefour, Coca-Cola, Lions Gate, Universal Music Group, Cat

## What it publishes

Every page monday.com exposes, read 2026-09-29: 11054 addresses. By kind, pages and the last 90 days:

- blog: 2598 pages, 0 in the last 90 days, latest 2025-12-23
- case study: 138 pages, 7 in the last 90 days, latest 2026-09-28
- webinar or virtual event: 32 pages, 1 in the last 90 days, latest 2026-07-13
- conference or event: 51 pages, 5 in the last 90 days, latest 2026-08-15
- report or ebook: 8 pages, 0 in the last 90 days, latest 2026-01-26
- comparison: 169 pages, 5 in the last 90 days, latest 2026-08-31
- template or tool: 189 pages, 0 in the last 90 days, latest 2026-02-18
- glossary or explainer: 53 pages, 3 in the last 90 days, latest 2026-09-15
- podcast or video: 1 pages, 0 in the last 90 days, latest undated
- news or press: 61 pages, 0 in the last 90 days, latest 2026-06-09
- Recent: 2026-09-28 case study: Hitachi construction machinery https://monday.com/w/customer-stories/hitachi-construction-machinery
- Recent: 2026-09-15 glossary or explainer: What is the primary treatment modality of modafinil 200 mg tablets o9NvYpAw1fo7jWk https://community.monday.com/discussions-kphpnr02/post/what-is-the-primary-treatment-modality-of-modafinil-200-mg-tablets-o9NvYpAw1fo7jWk
- Recent: 2026-09-04 case study: Case study from scattered leads to a connected fulfillment pipeline yb4ufnNyp201397 https://community.monday.com/discussions-2i57f1md/post/case-study-from-scattered-leads-to-a-connected-fulfillment-pipeline-yb4ufnNyp201397
- Recent: 2026-09-03 glossary or explainer: What is agentic ai crm https://monday.com/blog/crm-and-sales/what-is-agentic-ai-crm/
- Recent: 2026-08-31 comparison: Lovable alternatives https://monday.com/blog/vibe-coding/lovable-alternatives/
- Recent: 2026-08-24 case study: Food folk https://monday.com/w/customer-stories/food-folk

## Record

- Method: https://www.gane.ai/index/gtm/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/gtm.