# Microsoft Dynamics Marketing: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 4 judge labels across 2 categories by 3 of 14 models. Page: https://www.gane.ai/index/gtm/vendors/microsoft-dynamics-marketing

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [Marketing automation and campaign management](https://www.gane.ai/index/gtm/marketing/marketing-automation/index.md) | 0% | 61 | 67% | 3 |
| [Marketing resource management](https://www.gane.ai/index/gtm/marketing/marketing-resource-management/index.md) | 0% | 114 | 100% | 1 |

## What the models said for it

- "Ideal For: Organizations heavily invested in Microsoft products" (MiniMax M2.5, Marketing automation)

## And against it

- "Discontinued (May 2018) | Microsoft shut this down entirely; any remaining references to it are legacy" (Kimi K2, Marketing resource mgt)
- "Shut down entirely | 2018" (Kimi K2, Marketing automation)
- "Discontinued (2018) | N/A" (GLM 4.7 FlashX, Marketing automation)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 0 | 0 | 0 | 0 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 0 | 2 | 2 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 1 | 1 |
| MiniMax M2.5 | 0 | 1 | 0 | 0 | 1 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 0 | 0 | 0 |

## Sources returned with these answers

The sites and pages cited by the answers that named Microsoft Dynamics Marketing, from 4 of the 4 answers that named it (only the models that return a source list).

### Domains cited

- trustradius.com: 3
- alium.io: 2
- capterra.com: 2
- knak.com: 2
- reddit.com: 2
- rfp.wiki: 2
- softwareadvice.com: 2
- trustpilot.com: 2
- allocadia.com: 1
- automatescale.com: 1

### Pages cited

- https://alium.io/research/top-complaints-marketing-automation: 2
- https://alium.io/research/why-companies-switch-marketing-automation: 2
- https://knak.com/blog/history-marketing-automation: 2
- https://trustradius.com/compare-products/churnzero-vs-marin-software: 2
- https://alium.io/research/what-marketing-automation-buyers-wish-they-knew: 1
- https://allocadia.com/wp-content/uploads/2022/05/Forrester-Wave-Review.pdf: 1
- https://automatescale.com/blog/marketing-automation-died-in-2024: 1
- https://bbb.org/us/ma/e-cambridge/profile/computer-software/hubspot-0021-121432/complaints: 1

## The company

Microsoft; https://www.microsoft.com/; Vancouver, Canada; founded 1975; about 228,000 employees (2024); public, 4338 on Hong Kong Stock Exchange. From Wikidata, fetched 2026-09-14.

## In its own words

What Microsoft Dynamics Marketing's own pages state, read 2026-10-05. Stated by the vendor, not checked by the index.

- Free plan or trial: Kokeile maksutta (https://www.microsoft.com/fi-fi/dynamics-365/solutions/sales-and-marketing)
- Customers named: Investec, Campari Group, Leatherman Tool Group, Groupe Campari

## Record

- Method: https://www.gane.ai/index/gtm/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/gtm.