# Microsoft Copilot: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 3 judge labels across 2 categories by 3 of 14 models. Page: https://www.gane.ai/index/gtm/vendors/microsoft-copilot

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [Chatbots and conversational AI for support](https://www.gane.ai/index/gtm/customer/chatbots-and-conversational-ai-for-support/index.md) | 0% | 94 | 50% | 2 |
| [AI visibility and answer engine tracking tools](https://www.gane.ai/index/gtm/marketing/ai-visibility-tracking/index.md) | 0% | 92 | 0% | 1 |

## And against it

- "Enterprise platforms (Salesforce Einstein, Microsoft Copilot, IBM Watson) - Full-featured but may be overkill" (Claude Haiku 4.5, Support chatbots)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 1 | 1 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 0 | 0 | 0 | 0 |
| Mistral Small | 0 | 0 | 1 | 0 | 1 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 1 | 0 | 1 |

## Sources returned with these answers

The sites and pages cited by the answers that named Microsoft Copilot, from 3 of the 6 answers that named it (only the models that return a source list).

### Domains cited

- beyondtrust.com: 1
- blog.hubspot.com: 1
- capterra.ae: 1
- capterra.com: 1
- chatimize.com: 1
- chatrace.com: 1
- cnbc.com: 1
- convertmate.io: 1
- creativemarketing.ai: 1
- fitsmallbusiness.com: 1

### Pages cited

- https://beyondtrust.com/blog/entry/security-questions-companies-must-address-around-their-website-chatbots-and-conversation-marketing-practices: 1
- https://blog.hubspot.com/marketing/ai-marketing-tools: 1
- https://capterra.ae/software/165384/engati: 1
- https://capterra.com/p/165384/Engati/reviews: 1
- https://capterra.com/p/204314/WATI/reviews: 1
- https://capterra.com/resources/best-chatbot-software: 1
- https://chatimize.com/chatbot-platform-comparison: 1
- https://chatimize.com/chatrace-vs-manychat: 1

## The company

Microsoft; https://www.microsoft.com/; Vancouver, Canada; founded 1975; about 228,000 employees (2024); public, 4338 on Hong Kong Stock Exchange. From Wikidata, fetched 2026-09-14.

## In its own words

What Microsoft Copilot's own pages state, read 2026-10-05. Stated by the vendor, not checked by the index.

- Positioning: Изберете вашия регион за Microsoft AI Copilot. (https://www.microsoft.com/bg-bg/microsoft-copilot/locale)
- For: организациите и отделните хора (https://www.microsoft.com/bg-bg/microsoft-copilot/copilot-101)
- Price stated: Microsoft 365 Personal: 9,99 € /месец; Microsoft 365 Family: 12,49 € /месец; Microsoft 365 Premium: 20,99 € /месец; Microsoft 365 Pro: 110,00 € /месец; Microsoft 365 Personal: 99,99 € /година; Microsoft 365 Family: 124,99 € /година; Microsoft 365 Premium: 209,99 € /година (https://www.microsoft.com/bg-bg/microsoft-copilot/for-individuals)
- Starting price: 9,99 € /месец (https://www.microsoft.com/bg-bg/microsoft-copilot/for-individuals)
- Free plan or trial: изпробвайте Microsoft Copilot в уеб безплатно (https://www.microsoft.com/bg-bg/microsoft-copilot/organizations)
- Customers named: ICG, Dow, Clifford Chance, Campari Group, Lumen Technologies, Air India

## Record

- Method: https://www.gane.ai/index/gtm/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/gtm.