# Medallia Agent Connect: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 1 judge label across 1 category by 1 of 14 models. Page: https://www.gane.ai/index/gtm/vendors/medallia-agent-connect

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [Contact center quality assurance](https://www.gane.ai/index/gtm/customer/contact-center-quality-assurance/index.md) | 0% | 54 | 0% | 1 |

## What the models said for it

- "AI scoring plus coaching workflows; integrates with Medallia's broader CX platform." (GLM 4.7 FlashX, Contact center QA)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 0 | 0 | 0 | 0 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 1 | 0 | 0 | 1 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 0 | 0 | 0 |

## Sources returned with these answers

The sites and pages cited by the answers that named Medallia Agent Connect, from 4 of the 4 answers that named it (only the models that return a source list).

### Domains cited

- capterra.com: 4
- commsadvisor.com: 4
- getapp.com: 4
- capterra.co.uk: 3
- capterra.in: 2
- kapiche.com: 2
- reddy.io: 2
- softwareadvice.co.uk: 2
- softwareadvice.com: 2
- amplifai.com: 1

### Pages cited

- https://capterra.com/contact-center-quality-assurance-software: 4
- https://commsadvisor.com/contact-center-qa-software: 4
- https://capterra.co.uk/directory/33415/contact-center-quality-assurance/software: 2
- https://capterra.in/directory/33415/contact-center-quality-assurance/software: 2
- https://getapp.com/all-software/contact-center-quality-assurance: 2
- https://getapp.com/all-software/contact-center-quality-assurance/page-2: 2
- https://kapiche.com/blog/contact-center-quality-assurance-software: 2
- https://reddy.io/blog/best-call-center-qa-software-2026: 2

## The company

Medallia; http://www.medallia.com; Palo Alto, United States; founded 2001. From Wikidata, fetched 2026-09-14.

## What it publishes

Every page medallia.com exposes, read 2026-09-29: 4820 addresses. By kind, pages and the last 90 days:

- blog: 189 pages, 0 in the last 90 days, latest undated
- case study: 107 pages, 0 in the last 90 days, latest undated
- webinar or virtual event: 7 pages, 0 in the last 90 days, latest undated
- conference or event: 29 pages, 0 in the last 90 days, latest undated
- report or ebook: 43 pages, 0 in the last 90 days, latest undated
- comparison: 7 pages, 0 in the last 90 days, latest undated
- template or tool: 2 pages, 0 in the last 90 days, latest undated
- glossary or explainer: 373 pages, 0 in the last 90 days, latest undated
- news or press: 450 pages, 0 in the last 90 days, latest undated

## Record

- Method: https://www.gane.ai/index/gtm/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/gtm.