# Lumen: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 10 judge labels across 3 categories by 8 of 14 models. Page: https://www.gane.ai/index/gtm/vendors/lumen

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [PR and media monitoring](https://www.gane.ai/index/gtm/marketing/pr-and-media-monitoring/index.md) | 0% | 14 | 0% | 6 |
| [Competitive intelligence tools](https://www.gane.ai/index/gtm/marketing/competitive-intelligence/index.md) | 0% | 27 | 0% | 3 |
| [AI visibility and answer engine tracking tools](https://www.gane.ai/index/gtm/marketing/ai-visibility-tracking/index.md) | 0% | 123 | 100% | 1 |

## What the models said for it

- "Brandwatch/Talkwalker for deep social/AI consumer intelligence and crisis detection" (Muse Glimmer 30B, PR)
- "Powerful for large teams focused on social chatter and reputation." (Grok 4.20, Competitive intel)
- "For crisis and reputation risk: Consider Talkwalker/Lumen" (Perplexity Sonar, PR)
- "Global social listening, trend detection and brand monitoring" (GPT-6 Luna, PR)

## And against it

- "Avoid enterprise options like Meltwater, Talkwalker/Lumen, or full Profound" (Grok 4.20, AI visibility)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 1 | 0 | 0 | 1 |
| Grok 4.20 | 0 | 1 | 0 | 1 | 2 |
| Mistral Small | 0 | 0 | 1 | 0 | 1 |
| DeepSeek V4 Flash | 0 | 0 | 1 | 0 | 1 |
| Llama 4 Maverick | 0 | 0 | 1 | 0 | 1 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 1 | 1 | 0 | 2 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 1 | 0 | 0 | 1 |
| Muse Glimmer 30B | 0 | 1 | 0 | 0 | 1 |

## Sources returned with these answers

The sites and pages cited by the answers that named Lumen, from 19 of the 20 answers that named it (only the models that return a source list).

### Domains cited

- brand24.com: 10
- g2.com: 9
- agilitypr.com: 8
- blog.hootsuite.com: 8
- meltwater.com: 6
- blog.hubspot.com: 5
- cision.com: 5
- linkedin.com: 5
- capterra.com: 4
- cloro.dev: 4

### Pages cited

- https://brand24.com/blog/best-pr-monitoring-tools: 9
- https://blog.hootsuite.com/competitive-intelligence-software: 6
- https://linkedin.com/pulse/media-monitoring-showdown-which-tools-truly-deliver-muhammad-farhan-8gvee: 5
- https://blog.hubspot.com/agency/tools-for-public-relations: 4
- https://cloro.dev/blog/media-monitoring-tools: 4
- https://newsdata.io/blog/media-monitoring-tools: 4
- https://onclusive.com/resources/blog/media-monitoring-tools-2026: 4
- https://agilitypr.com/pr-news/agility-news-reports/best-media-monitoring-tools: 3

## The company

Lumen Technologies; https://www.lumen.com; Monroe, United States; founded 1930; public, LUMN on New York Stock Exchange. From Wikidata, fetched 2026-09-14.

## In its own words

What Lumen's own pages state, read 2026-10-06. Stated by the vendor, not checked by the index.

- Positioning: AI-Ready Networking & Secure Cloud Solutions (https://lumen.com/)
- For: business (https://lumen.com/)
- Price stated: Protect your business for less with limited-time pricing on DDoS Hyper®. Save 20% on a monthly contract or 30% on an annual contract (including no installation fee).* (https://www.lumen.com/en-au/security/ddos-hyper.html)
- Starting price: $3,190 per month (https://www.lumen.com/en-au/security/ddos-hyper.html)
- Customers named: Intelsat, Micro Center, Hanmi Bank, Arctic Glacier, New York Yankees, American Family Care, Prometheus Hyperscale, BlackStar Group

## What it publishes

Every page lumen.com exposes, read 2026-09-29: 3275 addresses. By kind, pages and the last 90 days:

- blog: 391 pages, 4 in the last 90 days, latest 2026-09-15
- case study: 311 pages, 2 in the last 90 days, latest 2026-09-21
- webinar or virtual event: 85 pages, 0 in the last 90 days, latest 2026-05-27
- conference or event: 8 pages, 0 in the last 90 days, latest undated
- report or ebook: 14 pages, 0 in the last 90 days, latest 2023-06-19
- comparison: 5 pages, 0 in the last 90 days, latest 2024-07-01
- template or tool: 19 pages, 0 in the last 90 days, latest undated
- glossary or explainer: 17 pages, 0 in the last 90 days, latest undated
- news or press: 43 pages, 0 in the last 90 days, latest undated
- Recent: 2026-09-21 case study: Skyway studios https://www.lumen.com/en-us/resources/customer-stories/skyway-studios.html
- Recent: 2026-09-15 blog: Daring diaries on negotiating with pirates https://www.lumen.com/en-us/insights/daring-diaries-on-negotiating-with-pirates.html
- Recent: 2026-09-01 blog: Daring diaries on being left for dead https://www.lumen.com/en-us/insights/daring-diaries-on-being-left-for-dead.html
- Recent: 2026-08-17 blog: Daring diaries on making pigs fly https://www.lumen.com/en-us/insights/daring-diaries-on-making-pigs-fly.html
- Recent: 2026-08-11 blog: Daring diaries introduction https://www.lumen.com/en-us/insights/daring-diaries-introduction.html
- Recent: 2026-07-14 case study: New york yankees https://www.lumen.com/en-us/resources/customer-stories/new-york-yankees.html

## Record

- Method: https://www.gane.ai/index/gtm/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/gtm.