# LINE: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 2 judge labels across 1 category by 2 of 14 models. Page: https://www.gane.ai/index/gtm/vendors/line

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [In-app messaging and customer communications](https://www.gane.ai/index/gtm/customer/in-app-messaging-and-customer-communications/index.md) | 0% | 116 | 100% | 2 |

## And against it

- "LINE ranks at the absolute bottom with the lowest privacy score, and is notorious for data-hungry practices" (Claude Haiku 4.5, In-app messaging)
- "Meta's Messenger and LINE rank among the worst offenders for aggressive data harvesting" (Muse Glimmer 30B, In-app messaging)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 1 | 1 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 0 | 0 | 0 | 0 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 0 | 1 | 1 |

## Sources returned with these answers

The sites and pages cited by the answers that named LINE, from 2 of the 2 answers that named it (only the models that return a source list).

### Domains cited

- cyberinsider.com: 2
- kaspersky.com: 2
- techradar.com: 2
- ably.com: 1
- anonymousbrowsing.co.uk: 1
- bellatorcyber.com: 1
- bu.edu: 1
- cyberdefensemagazine.com: 1
- dailydot.com: 1
- dexpose.io: 1

### Pages cited

- https://cyberinsider.com/secure-encrypted-messaging-apps: 2
- https://kaspersky.com/blog/messengers-privacy-rating-2025/54665: 2
- https://techradar.com/computing/cyber-security/how-much-data-does-your-favorite-messaging-app-collect-new-study-shows-90-percent-of-messaging-apps-now-include-ai-that-puts-privacy-at-risk: 2
- https://ably.com/blog/in-app-messaging-strategies-and-best-practices: 1
- https://anonymousbrowsing.co.uk/secure-messaging-apps-2026: 1
- https://bellatorcyber.com/blog/secure-messaging-apps-for-personal-privacy: 1
- https://bu.edu/hic/2021/01/12/security-vs-privacy-why-should-you-have-to-choose-on-messaging-apps: 1
- https://cyberdefensemagazine.com/the-hidden-dangers-of-free-messaging-apps-security-risks-and-data-mining-threats: 1

## In its own words

What LINE's own pages state, read 2026-10-05. Stated by the vendor, not checked by the index.

- Positioning: Operational AI for healthcare (https://linear.health/)
- For: US healthcare organizations (https://linear.health/)
- Price stated: Pricing is usage-based per workflow. (https://linear.health/)
- Starting price: 1000 (https://linear.health/)
- Integrations claimed: 6 (https://linear.health/)
- Certifications: HIPAA, SOC 2 Type II
- Hosting: United States
- Customers named: Aunt Martha's Health & Wellness, Vancouver Sleep Center, Texas Sleep Medicine, Aetna, Dignity Health, LA Care, Blue Shield, United

## What it publishes

Every page linear.health exposes, read 2026-09-29: 212 addresses. By kind, pages and the last 90 days:

- blog: 140 pages, 51 in the last 90 days, latest 2026-09-17
- case study: 2 pages, 0 in the last 90 days, latest 2026-01-15
- comparison: 18 pages, 12 in the last 90 days, latest 2026-09-09
- template or tool: 4 pages, 2 in the last 90 days, latest 2026-07-10
- glossary or explainer: 6 pages, 2 in the last 90 days, latest 2026-09-04
- Recent: 2026-09-17 blog: Referral bottleneck analysis https://linear.health/blog/referral-bottleneck-analysis
- Recent: 2026-09-09 blog: Uds quality measures fqhc https://linear.health/blog/uds-quality-measures-fqhc
- Recent: 2026-09-09 comparison: Care gap management vs care gap closure https://linear.health/blog/care-gap-management-vs-care-gap-closure
- Recent: 2026-09-08 blog: Hedis data collection methods https://linear.health/blog/hedis-data-collection-methods
- Recent: 2026-09-07 blog: Hardest hedis measures to close https://linear.health/blog/hardest-hedis-measures-to-close
- Recent: 2026-09-07 comparison: Econsult vs referral https://linear.health/blog/econsult-vs-referral

## Record

- Method: https://www.gane.ai/index/gtm/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/gtm.