# KnowledgeOwl: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 3 judge labels across 1 category by 3 of 14 models. Page: https://www.gane.ai/index/gtm/vendors/knowledgeowl

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [Knowledge base and self-service](https://www.gane.ai/index/gtm/customer/knowledge-base-and-self-service/index.md) | 0% | 36 | 0% | 3 |

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 0 | 1 | 0 | 1 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 1 | 0 | 1 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 1 | 0 | 1 |

## Sources returned with these answers

The sites and pages cited by the answers that named KnowledgeOwl, from 22 of the 22 answers that named it (only the models that return a source list).

### Domains cited

- knowledgeowl.com: 15 (its own site)
- document360.com: 10
- softwareadvice.com: 8
- thedigitalprojectmanager.com: 8
- blog.screensteps.com: 7
- bolddesk.com: 7
- capterra.com: 7
- happysupport.ai: 7
- helpdocs.io: 7
- ones.com: 7

### Pages cited

- https://bolddesk.com/blogs/best-knowledge-base-software: 7
- https://productlift.dev/best-knowledge-base-software: 7
- https://supportbench.com/top-knowledge-base-software: 7
- https://capterra.com/resources/knowledge-base-software-pricing-models: 6
- https://knowledgeowl.com/pricing: 6
- https://softwareadvice.com/crm/knowledge-base-comparison: 6
- https://thedigitalprojectmanager.com/tools/best-enterprise-knowledge-base-software: 6
- https://blog.screensteps.com/best-knowledge-base-software: 5

## In its own words

What KnowledgeOwl's own pages state, read 2026-10-05. Stated by the vendor, not checked by the index.

- Positioning: Knowledge base software you can trust. The easiest way to fast answers, fewer tickets, and happier teams. (https://www.knowledgeowl.com/)
- For: teams who are done fighting Confluence, SharePoint, and scattered docs (https://www.knowledgeowl.com/)
- Price stated: $100/month (https://www.knowledgeowl.com/)
- Starting price: 100 (https://www.knowledgeowl.com/)
- Free plan or trial: Start for free (https://www.knowledgeowl.com/)
- Certifications: HIPAA, GDPR

## What it publishes

Every page knowledgeowl.com exposes, read 2026-09-29: 3000 addresses. By kind, pages and the last 90 days:

- blog: 406 pages, 12 in the last 90 days, latest 2026-09-25
- webinar or virtual event: 1 pages, 0 in the last 90 days, latest 2020-09-10
- conference or event: 6 pages, 0 in the last 90 days, latest 2019-05-09
- comparison: 26 pages, 14 in the last 90 days, latest 2026-09-25
- template or tool: 4 pages, 0 in the last 90 days, latest 2025-04-18
- glossary or explainer: 27 pages, 1 in the last 90 days, latest 2026-09-25
- news or press: 1 pages, 0 in the last 90 days, latest 2025-11-10
- Recent: 2026-09-25 glossary or explainer: Glossary https://www.knowledgeowl.com/features/glossary
- Recent: 2026-09-25 blog: Request free custom theme https://www.knowledgeowl.com/request-free-custom-theme
- Recent: 2026-09-25 comparison: Confluence alternatives https://www.knowledgeowl.com/confluence-alternatives
- Recent: 2026-09-25 comparison: Sharepoint alternatives https://www.knowledgeowl.com/sharepoint-alternatives
- Recent: 2026-09-25 comparison: Guru alternatives https://www.knowledgeowl.com/guru-alternatives
- Recent: 2026-09-25 comparison: Slab alternatives https://www.knowledgeowl.com/slab-alternatives

## Record

- Method: https://www.gane.ai/index/gtm/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/gtm.