# Kissmetrics: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 7 judge labels across 3 categories by 5 of 14 models. Page: https://www.gane.ai/index/gtm/vendors/kissmetrics

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [Customer intelligence and data science](https://www.gane.ai/index/gtm/gtm-data/customer-intelligence-and-data-science/index.md) | 0% | 158 | 50% | 4 |
| [Product analytics](https://www.gane.ai/index/gtm/gtm-data/product-analytics/index.md) | 0% | 52 | 50% | 2 |
| [Web analytics](https://www.gane.ai/index/gtm/gtm-data/web-analytics/index.md) | 0% | 98 | 100% | 1 |

## And against it

- "These are marked as not privacy-friendly in comparisons of web analytics tools." (Claude Haiku 4.5, Web analytics)
- "it has largely lagged behind modern product analytics platforms" (Gemini 3.5 Flash, Customer intel)
- "It doesn't have an iOS app or any API to access analytics data, and has limitations in analytics features" (Claude Haiku 4.5, Customer intel)
- "Choosing them today risks technical debt and limited platform innovation." (Gemini 3.5 Flash, Product analytics)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 2 | 2 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 2 | 2 |
| Perplexity Sonar | 0 | 0 | 1 | 0 | 1 |
| Grok 4.20 | 0 | 0 | 0 | 0 | 0 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 1 | 0 | 1 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 1 | 0 | 1 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 0 | 0 | 0 |

## Sources returned with these answers

The sites and pages cited by the answers that named Kissmetrics, from 13 of the 16 answers that named it (only the models that return a source list).

### Domains cited

- kissmetrics.io: 5 (its own site)
- capterra.com: 4
- uxcam.com: 4
- g2.com: 3
- linkedin.com: 3
- surveysparrow.com: 3
- amplitude.com: 2
- blog.uxtweak.com: 2
- chattermill.com: 2
- dupple.com: 2

### Pages cited

- https://kissmetrics.io/tools/product-analytics: 5
- https://surveysparrow.com/blog/customer-analytics-tools-and-platforms: 3
- https://uxcam.com/blog/customer-analytics-tools-software: 3
- https://blog.uxtweak.com/customer-analytics-software: 2
- https://fitsmallbusiness.com/customer-intelligence-platform: 2
- https://hellocustomer.com/en/blog/10-best-customer-experience-analytics-software: 2
- https://plivo.com/blog/best-customer-analytics-tools-reviews-pricing: 2
- https://replug.io/blog/the-best-product-analytics-tools: 2

## In its own words

What Kissmetrics's own pages state, read 2026-10-05. Stated by the vendor, not checked by the index.

- Positioning: Behavioral Analytics Platform (https://kissmetrics.io/)
- For: growth and product teams (https://kissmetrics.io/)
- Price stated: Free to start, no card. (https://kissmetrics.io/)
- Starting price: 99 (https://kissmetrics.io/)
- Free plan or trial: Start for free (https://kissmetrics.io/)
- Integrations claimed: 30 (https://kissmetrics.io/)

## What it publishes

Every page kissmetrics.io exposes, read 2026-09-29: 503 addresses. By kind, pages and the last 90 days:

- blog: 155 pages, 25 in the last 90 days, latest 2026-08-05
- report or ebook: 13 pages, 0 in the last 90 days, latest undated
- comparison: 34 pages, 3 in the last 90 days, latest 2026-08-04
- template or tool: 7 pages, 0 in the last 90 days, latest 2026-03-22
- glossary or explainer: 221 pages, 0 in the last 90 days, latest undated
- news or press: 1 pages, 0 in the last 90 days, latest 2025-09-12
- Recent: 2026-08-05 blog: Conversion values not purchases https://kissmetrics.io/blog/conversion-values-not-purchases
- Recent: 2026-08-05 blog: Why churn is hard to model https://kissmetrics.io/blog/why-churn-is-hard-to-model
- Recent: 2026-08-05 blog: Support contact as signal https://kissmetrics.io/blog/support-contact-as-signal
- Recent: 2026-08-05 blog: Conversion friction https://kissmetrics.io/blog/conversion-friction
- Recent: 2026-08-05 blog: Analytics data integrity https://kissmetrics.io/blog/analytics-data-integrity
- Recent: 2026-08-05 blog: Testing programme thesis https://kissmetrics.io/blog/testing-programme-thesis

## Record

- Method: https://www.gane.ai/index/gtm/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/gtm.
