# Jotform: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 30 judge labels across 5 categories by 13 of 14 models. Page: https://www.gane.ai/index/gtm/vendors/jotform

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [Customer feedback and surveys](https://www.gane.ai/index/gtm/customer/customer-feedback-and-surveys/index.md) | 0% | 15 | 23% | 13 |
| [Proposal software](https://www.gane.ai/index/gtm/revops/proposal-software/index.md) | 0% | 14 | 8% | 12 |
| [Client onboarding platforms](https://www.gane.ai/index/gtm/customer/client-onboarding/index.md) | 0% | 113 | 50% | 2 |
| [Event management platforms](https://www.gane.ai/index/gtm/marketing/event-management-platforms/index.md) | 0% | 42 | 0% | 2 |
| [Workflow automation and iPaaS](https://www.gane.ai/index/gtm/gtm-data/workflow-automation-and-ipaas/index.md) | 0% | 46 | 0% | 1 |

## What the models said for it

- "Best for highly customizable forms/surveys with lots of templates, widgets, and workflow options." (GPT-5.4 mini, Feedback)
- "Choose Jotform if you need complex forms with heavy compliance or operational flexibility." (Kimi K2, Feedback)
- "Choose Bonsai or Jotform if you are a freelancer or small agency needing simple quotes" (Qwen 3.7 Flash, Proposals)
- "Affordable, powerful builder with templates and e-signatures. Great for custom forms" (Grok 4.20, Feedback)

## And against it

- "legacy systems like older versions of Jotform without automation ... Avoid if possible: Anything without automation" (Grok 4.20, Client onboarding)
- "Offers a free plan and flexible document/form-building tools, though advanced proposal workflows may be limited." (Perplexity Sonar, Proposals)
- "generally less specialized for advanced CX analytics, benchmarking, and feedback operations" (Perplexity Sonar, Feedback)
- "Great builder, but heavily restricts storage limits." (Qwen 3.7 Flash, Feedback)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 1 | 1 | 0 | 2 |
| GPT-5.4 mini | 0 | 1 | 0 | 1 | 2 |
| Gemini 3.5 Flash | 0 | 1 | 0 | 0 | 1 |
| Perplexity Sonar | 0 | 0 | 1 | 2 | 3 |
| Grok 4.20 | 0 | 3 | 1 | 1 | 5 |
| Mistral Small | 0 | 0 | 1 | 0 | 1 |
| DeepSeek V4 Flash | 0 | 1 | 1 | 0 | 2 |
| Llama 4 Maverick | 0 | 0 | 2 | 0 | 2 |
| Qwen 3.7 Flash | 0 | 1 | 1 | 1 | 3 |
| Kimi K2 | 0 | 1 | 2 | 0 | 3 |
| GLM 4.7 FlashX | 0 | 1 | 0 | 0 | 1 |
| MiniMax M2.5 | 0 | 1 | 2 | 0 | 3 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 2 | 0 | 2 |

## Sources returned with these answers

The sites and pages cited by the answers that named Jotform, from 72 of the 81 answers that named it (only the models that return a source list).

### Domains cited

- softwareadvice.com: 30
- capterra.com: 22
- zapier.com: 22
- g2.com: 20
- guideflow.com: 18
- spotsaas.com: 18
- surveysparrow.com: 17
- frill.co: 15
- typeform.com: 13
- toolradar.com: 12

### Pages cited

- https://zapier.com/blog/best-proposal-software: 20
- https://frill.co/blog/customer-feedback-tools: 14
- https://softwareadvice.com/proposal-management: 12
- https://uschamber.com/co/grow/marketing/small-business-survey-tools: 12
- https://spotsaas.com/list/proposal-software/for-small-business: 10
- https://freshbooks.com/hub/estimates/best-proposal-software: 9
- https://guideflow.com/blog/best-proposal-software: 9
- https://typeform.com/blog/customer-feedback-tools: 9

## In its own words

What Jotform's own pages state, read 2026-09-28. Stated by the vendor, not checked by the index.

- Positioning: Jotform is an AI-powered online form builder and workflow automation platform. (https://jotform.com/)
- For: teams across government, healthcare, education, nonprofits, SMBs, and enterprises (https://jotform.com/)
- Price stated: Free (https://jotform.com/)
- Free plan or trial: IT’S FREE! (https://jotform.com/)
- Integrations claimed: 150 (https://jotform.com/)
- Certifications: UETA, ESIGN Act

## What it publishes

Every page jotform.com exposes, read 2026-09-29: 2892 addresses. By kind, pages and the last 90 days:

- blog: 1288 pages, 128 in the last 90 days, latest 2026-09-28
- case study: 297 pages, 8 in the last 90 days, latest 2026-09-10
- webinar or virtual event: 143 pages, 0 in the last 90 days, latest 2026-03-09
- conference or event: 12 pages, 0 in the last 90 days, latest 2026-06-01
- report or ebook: 8 pages, 1 in the last 90 days, latest 2026-09-07
- comparison: 321 pages, 29 in the last 90 days, latest 2026-09-21
- template or tool: 6 pages, 1 in the last 90 days, latest 2026-07-28
- glossary or explainer: 50 pages, 2 in the last 90 days, latest 2026-07-17
- podcast or video: 3 pages, 1 in the last 90 days, latest 2026-08-24
- news or press: 6 pages, 3 in the last 90 days, latest 2026-08-25
- Recent: 2026-09-28 blog: Middle school trivia questions https://www.jotform.com/blog/middle-school-trivia-questions/
- Recent: 2026-09-28 blog: Rsvp questions https://www.jotform.com/blog/rsvp-questions/
- Recent: 2026-09-23 blog: Forms management software https://www.jotform.com/blog/forms-management-software/
- Recent: 2026-09-22 blog: How to embed google maps in wordpress https://www.jotform.com/blog/how-to-embed-google-maps-in-wordpress/
- Recent: 2026-09-22 blog: Wix before and after slider https://www.jotform.com/blog/wix-before-and-after-slider/
- Recent: 2026-09-22 blog: Add yelp reviews to wordpress https://www.jotform.com/blog/add-yelp-reviews-to-wordpress/

## Record

- Method: https://www.gane.ai/index/gtm/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/gtm.