# ICTContact: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 1 judge label across 1 category by 1 of 14 models. Page: https://www.gane.ai/index/gtm/vendors/ictcontact

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [Contact center platforms](https://www.gane.ai/index/gtm/customer/contact-center-platforms/index.md) | 0% | 73 | 0% | 1 |

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 0 | 0 | 0 | 0 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 0 | 1 | 0 | 1 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 0 | 0 | 0 |

## Sources returned with these answers

The sites and pages cited by the answers that named ICTContact, from 1 of the 1 answers that named it (only the models that return a source list).

### Domains cited

- fitsmallbusiness.com: 1
- forbes.com: 1
- github.com: 1
- huggingface.co: 1
- ictcontact.com: 1
- ictinnovations.com: 1
- mightycall.com: 1
- nextiva.com: 1
- plivo.com: 1
- saaskart.co: 1

### Pages cited

- https://fitsmallbusiness.com/best-crm-call-center-software: 1
- https://forbes.com/advisor/business/software/best-call-center-software: 1
- https://forbes.com/advisor/business/software/best-contact-center-crm: 1
- https://github.com/ishandutta2007/Awesome-Cloud-Contact-Center-As-A-Service-CCaaS/blob/main/README.md: 1
- https://huggingface.co/gamlin/call-center-software-comparison: 1
- https://huggingface.co/gamlin/open-source-call-center-software/blob/main/README.md: 1
- https://ictcontact.com/open-source-contact-center-software-guide: 1
- https://ictinnovations.com/best-open-source-contact-center-software-2026: 1

## Record

- Method: https://www.gane.ai/index/gtm/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/gtm.