# HubSpot Service: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 2 judge labels across 2 categories by 2 of 14 models. Page: https://www.gane.ai/index/gtm/vendors/hubspot-service

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [Conversational marketing platforms](https://www.gane.ai/index/gtm/marketing/conversational-marketing/index.md) | 0% | 69 | 0% | 1 |
| [Knowledge base and self-service](https://www.gane.ai/index/gtm/customer/knowledge-base-and-self-service/index.md) | 0% | 68 | 0% | 1 |

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 1 | 0 | 1 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 0 | 0 | 0 | 0 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 1 | 0 | 1 |

## Sources returned with these answers

The sites and pages cited by the answers that named HubSpot Service, from 1 of the 2 answers that named it (only the models that return a source list).

### Domains cited

- capterra.ca: 1
- capterra.co.uk: 1
- capterra.com: 1
- docmost.com: 1
- document360.com: 1
- featurebase.app: 1
- fullview.io: 1
- liveagent.com: 1
- productlift.dev: 1
- selecthub.com: 1

### Pages cited

- https://capterra.ca/directory/32454/knowledge-base/software: 1
- https://capterra.co.uk/directory/32454/knowledge-base/software: 1
- https://capterra.com/knowledge-base-software: 1
- https://capterra.com/knowledge-base-software/features/knowledge-management: 1
- https://capterra.com/knowledge-management-software/features/knowledge-base-management: 1
- https://docmost.com/blog/internal-knowledge-base-tools: 1
- https://document360.com/knowledge-base-software/knowledge-base-software: 1
- https://featurebase.app/blog/best-knowledge-base-software: 1

## The company

HubSpot; http://www.hubspot.com; Cambridge, United States; founded 2006; about 8,246 employees (2024); public, HUBS on New York Stock Exchange. From Wikidata, fetched 2026-09-14.

## Record

- Method: https://www.gane.ai/index/gtm/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/gtm.