# HubSpot's Customer Success Workspace: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 1 judge label across 1 category by 1 of 14 models. Page: https://www.gane.ai/index/gtm/vendors/hubspot-s-customer-success-workspace

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [Customer success platforms](https://www.gane.ai/index/gtm/customer/customer-success-platforms/index.md) | 0% | 26 | 0% | 1 |

## What the models said for it

- "Already standardized on HubSpot: try its native workspace before adding another system." (GPT-6 Luna, Customer success)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 0 | 0 | 0 | 0 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 1 | 0 | 0 | 1 |
| Muse Glimmer 30B | 0 | 0 | 0 | 0 | 0 |

## Sources returned with these answers

The sites and pages cited by the answers that named HubSpot's Customer Success Workspace, from 1 of the 1 answers that named it (only the models that return a source list).

### Domains cited

- churnzero.com: 1
- clientsuccess.com: 1
- gainsight.com: 1
- help.planhat.com: 1
- knowledge.hubspot.com: 1
- totango.com: 1
- vitally.io: 1

### Pages cited

- https://churnzero.com/features: 1
- https://clientsuccess.com/: 1
- https://gainsight.com/customer-success: 1
- https://help.planhat.com/en/articles/10265106-an-introduction-to-planhat: 1
- https://knowledge.hubspot.com/customer-success/use-the-customer-success-workspace: 1
- https://totango.com/: 1
- https://vitally.io/why-vitally: 1

## Record

- Method: https://www.gane.ai/index/gtm/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/gtm.