# HubSpot's Customer Journey Analytics: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 1 judge label across 1 category by 1 of 14 models. Page: https://www.gane.ai/index/gtm/vendors/hubspot-s-customer-journey-analytics

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [Customer intelligence and data science](https://www.gane.ai/index/gtm/gtm-data/customer-intelligence-and-data-science/index.md) | 2% | 22 | 0% | 1 |

## What the models said for it

- "I recommend HubSpot's Customer Journey Analytics (part of the Marketing Hub and Service Hub ecosystem) for a mid-sized B2B company." (Grok 4.20, Customer intel)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 1 | 0 | 0 | 0 | 1 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 0 | 0 | 0 |

## Sources returned with these answers

The sites and pages cited by the answers that named HubSpot's Customer Journey Analytics, from 1 of the 1 answers that named it (only the models that return a source list).

### Domains cited

- causalfunnel.com: 1
- clearlyrated.ai: 1
- cometly.com: 1
- g2.com: 1
- surveysparrow.com: 1

### Pages cited

- https://causalfunnel.com/blog/customer-journey-analytics-software-top-tools-compared: 1
- https://clearlyrated.ai/blog/customer-journey-analytics-tools-b2b-service-firms: 1
- https://cometly.com/post/what-is-the-best-customer-journey-analytics-tool-for-b2b: 1
- https://g2.com/categories/customer-journey-analytics: 1
- https://surveysparrow.com/blog/customer-journey-analytics-tools: 1

## Record

- Method: https://www.gane.ai/index/gtm/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/gtm.