# HubSpot free KB: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 1 judge label across 1 category by 1 of 14 models. Page: https://www.gane.ai/index/gtm/vendors/hubspot-free-kb

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [Knowledge base and self-service](https://www.gane.ai/index/gtm/customer/knowledge-base-and-self-service/index.md) | 0% | 94 | 100% | 1 |

## And against it

- "User caps (often 3–10 users) • Branding locked behind paid tiers • Storage caps" (GLM 4.7 FlashX, Knowledge base)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 0 | 0 | 0 | 0 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 1 | 1 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 0 | 0 | 0 |

## Sources returned with these answers

The sites and pages cited by the answers that named HubSpot free KB, from 1 of the 1 answers that named it (only the models that return a source list).

### Domains cited

- affine.pro: 1
- bestforbusiness.org: 1
- capterra.com: 1
- caspio.com: 1
- dev.to: 1
- developer.roku.com: 1
- elium.com: 1
- frontdeskreview.com: 1
- gethelpable.com: 1
- helpcrunch.com: 1

### Pages cited

- https://affine.pro/blog/best-ai-knowledge-base-software: 1
- https://affine.pro/blog/knowledge-base-software-free: 1
- https://bestforbusiness.org/helpdesk-software/best-knowledge-base-software: 1
- https://capterra.com/resources/knowledge-base-software-pricing-models: 1
- https://caspio.com/blog/knowledge-base-mistakes: 1
- https://dev.to/chen115y/dont-build-that-rag-knowledge-base-seven-reasons-it-will-fail-and-what-to-build-instead-2c3g: 1
- https://developer.roku.com/dev/docs/rsg-sdk-standing-docs-knowledge-base-rsg-ts-pitfalls: 1
- https://elium.com/resources/customer-service-knowledge-base: 1

## Record

- Method: https://www.gane.ai/index/gtm/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/gtm.