# HubSpot Conversations alternatives: what AI models name instead, November 2026

Gane Index, November 2026 Edition. 201 of the 252 answers in the 1 category where HubSpot Conversations holds a standing named it neither first nor as an alternative; these are the first choices those answers made. Page: https://www.gane.ai/index/gtm/vendors/hubspot-conversations/alternatives

## Named instead, most often (every category and segment added)

- Qualified: 45
- Tidio: 26
- Drift: 23
- Intercom: 13
- HubSpot Marketing Hub: 5
- HubSpot Chat: 4

## Conversational marketing platforms

**Small business**: 63 of 84 answers did not name HubSpot Conversations (HubSpot Conversations is #2 of 14 at 21%).

- Tidio: first choice in 18 of those 63
- HubSpot Marketing Hub: first choice in 5 of those 63
- Intercom: first choice in 5 of those 63
- Drift: first choice in 3 of those 63
- HubSpot Chat: first choice in 3 of those 63
- Smartsupp: first choice in 3 of those 63
- HubSpot Chatbot Builder: first choice in 2 of those 63
- ManyChat: first choice in 2 of those 63

**Mid-market**: 64 of 84 answers did not name HubSpot Conversations (HubSpot Conversations is #5 of 8 at 7%).

- Qualified: first choice in 15 of those 64
- Drift: first choice in 10 of those 64
- Intercom: first choice in 8 of those 64
- Tidio: first choice in 8 of those 64
- Customers.ai: first choice in 2 of those 64
- Warmly: first choice in 2 of those 64
- Freshchat: first choice in 1 of those 64
- HubSpot Chat: first choice in 1 of those 64

**Enterprise**: 74 of 84 answers did not name HubSpot Conversations (HubSpot Conversations is #7 of 9 at 2%).

- Qualified: first choice in 30 of those 74
- Drift: first choice in 10 of those 74
- Conversica: first choice in 3 of those 74
- 1mind Superhumans: first choice in 2 of those 74
- Knock: first choice in 2 of those 74
- 1mind: first choice in 1 of those 74
- ChatBot.com: first choice in 1 of those 74
- Conferbot: first choice in 1 of those 74

Published under CC BY 4.0. The output is the models' output; nothing here is a recommendation by the index.