# Helpjuice alternatives: what AI models name instead, November 2026

Gane Index, November 2026 Edition. 216 of the 252 answers in the 1 category where Helpjuice holds a standing named it neither first nor as an alternative; these are the first choices those answers made. Page: https://www.gane.ai/index/gtm/vendors/helpjuice/alternatives

## Named instead, most often (every category and segment added)

- Notion: 32
- Document360: 21
- Zendesk Guide: 17
- Confluence: 11
- Freshdesk: 11
- BookStack: 7

## Knowledge base and self-service

**Small business**: 73 of 84 answers did not name Helpjuice (Helpjuice is #14 of 16 at 2%).

- Notion: first choice in 21 of those 73
- Freshdesk: first choice in 5 of those 73
- Help Scout Docs: first choice in 5 of those 73
- Document360: first choice in 3 of those 73
- Zendesk Guide: first choice in 3 of those 73
- BookStack: first choice in 2 of those 73
- Confluence: first choice in 2 of those 73
- ProductLift: first choice in 2 of those 73

**Mid-market**: 75 of 84 answers did not name Helpjuice (Helpjuice is #10 of 14 at 2%).

- Document360: first choice in 11 of those 75
- Notion: first choice in 10 of those 75
- Freshdesk: first choice in 6 of those 75
- BookStack: first choice in 5 of those 75
- Zendesk Guide: first choice in 5 of those 75
- Confluence: first choice in 3 of those 75
- Nuclino: first choice in 2 of those 75
- TeamSupport: first choice in 2 of those 75

**Enterprise**: 68 of 84 answers did not name Helpjuice (Helpjuice is #3 of 12 at 18%).

- Zendesk Guide: first choice in 9 of those 68
- Document360: first choice in 7 of those 68
- Confluence: first choice in 6 of those 68
- Supportbench: first choice in 4 of those 68
- Salesforce Service Cloud: first choice in 3 of those 68
- Guru: first choice in 2 of those 68
- Confluence Enterprise or Confluence Data Center: first choice in 1 of those 68
- Notion: first choice in 1 of those 68

Published under CC BY 4.0. The output is the models' output; nothing here is a recommendation by the index.