# HelpJet: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 3 judge labels across 2 categories by 3 of 14 models. Page: https://www.gane.ai/index/gtm/vendors/helpjet

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [Chatbots and conversational AI for support](https://www.gane.ai/index/gtm/customer/chatbots-and-conversational-ai-for-support/index.md) | 0% | 31 | 0% | 2 |
| [Knowledge base and self-service](https://www.gane.ai/index/gtm/customer/knowledge-base-and-self-service/index.md) | 0% | 46 | 0% | 1 |

## What the models said for it

- "If you want AI‑assisted customer support on top of a KB → HelpJet (Free Plan)" (GLM 4.7 FlashX, Knowledge base)
- "HelpJet and Freshdesk are also strong contenders" (Mistral Small, Support chatbots)
- "Strong Contender: HelpJet" (DeepSeek V4 Flash, Support chatbots)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 0 | 0 | 0 | 0 |
| Mistral Small | 0 | 1 | 0 | 0 | 1 |
| DeepSeek V4 Flash | 0 | 1 | 0 | 0 | 1 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 1 | 0 | 0 | 1 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 0 | 0 | 0 |

## Sources returned with these answers

The sites and pages cited by the answers that named HelpJet, from 3 of the 3 answers that named it (only the models that return a source list).

### Domains cited

- herothemes.com: 3
- chatbase.co: 2
- fitsmallbusiness.com: 2
- accelrio.com: 1
- chat-data.com: 1
- chatimize.com: 1
- clutch.co: 1
- costbench.com: 1
- eesel.ai: 1
- fabric.so: 1

### Pages cited

- https://chatbase.co/blog/affordable-customer-service-software: 2
- https://fitsmallbusiness.com/best-ai-chatbots-for-customer-service: 2
- https://herothemes.com/blog/ai-chatbots-for-customer-service: 2
- https://accelrio.com/best-ai-chatbot-small-business-website: 1
- https://chat-data.com/chatbot-for-small-business: 1
- https://chatimize.com/chatbot-platform-comparison: 1
- https://clutch.co/resources/ai-customer-support-software: 1
- https://costbench.com/software/knowledge-management/notion-teams/free-plan: 1

## In its own words

What HelpJet's own pages state, read 2026-10-05. Stated by the vendor, not checked by the index.

- Positioning: AI customer support chatbot (https://helpjet.com/)
- For: your support team (https://helpjet.com/)
- Price stated: Free plan: 1 bot, 100 replies a month, no card. Pro: $29 a month flat for 1,000. (https://helpjet.com/)
- Starting price: 0 (https://helpjet.com/)
- Free plan or trial: Free plan: 1 bot, 100 replies a month, no card. (https://helpjet.com/)
- Integrations claimed: 5 (https://helpjet.com/pricing)
- Customers named: Formidable, Awesome Motive, Duplicator, FunnelKit, Rymera

## What it publishes

Every page helpjet.com exposes, read 2026-10-05: 73 addresses. By kind, pages and the last 90 days:

- blog: 10 pages, 3 in the last 90 days, latest 2026-10-03
- comparison: 8 pages, 1 in the last 90 days, latest 2026-08-08
- template or tool: 6 pages, 0 in the last 90 days, latest undated
- glossary or explainer: 1 pages, 0 in the last 90 days, latest 2026-07-06
- news or press: 1 pages, 0 in the last 90 days, latest undated
- Recent: 2026-10-03 blog: Free ai chatbot for website https://helpjet.com/blog/free-ai-chatbot-for-website
- Recent: 2026-09-29 blog: Saas chatbots https://helpjet.com/blog/saas-chatbots
- Recent: 2026-08-08 comparison: Chatbase alternatives https://helpjet.com/blog/chatbase-alternatives
- Recent: 2026-07-13 blog: Customer service channels https://helpjet.com/blog/customer-service-channels
- Recent: 2026-07-06 glossary or explainer: What is helpjet https://helpjet.com/docs/what-is-helpjet
- Recent: 2026-06-15 blog: Customer service trends https://helpjet.com/blog/customer-service-trends

## Record

- Method: https://www.gane.ai/index/gtm/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/gtm.