# heatmap.com: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 1 judge label across 1 category by 1 of 14 models. Page: https://www.gane.ai/index/gtm/vendors/heatmap-com

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [Session replay and heatmaps](https://www.gane.ai/index/gtm/gtm-data/session-replay-and-heatmaps/index.md) | 0% | 50 | 100% | 1 |

## And against it

- "Trustpilot rating: 2.8/5 — notably low for this category ... Users have reported issues with feature functionality and customer support" (DeepSeek V4 Flash, Session replay)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 0 | 0 | 0 | 0 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 1 | 1 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 0 | 0 | 0 |

## Sources returned with these answers

The sites and pages cited by the answers that named heatmap.com, from 1 of the 1 answers that named it (only the models that return a source list).

### Domains cited

- cnil-d10.cnil.fr: 1
- cnil.fr: 1
- convert.com: 1
- docs.sentry.io: 1
- fullstory.com: 1
- g2.com: 1
- getapp.com: 1
- getapp.com.au: 1
- glassbox.com: 1
- help.fullstory.com: 1

### Pages cited

- https://cnil-d10.cnil.fr/sites/default/files/2026-02/recommendation_draft_session_replay.pdf: 1
- https://cnil.fr/en/session-replay-cnil-launches-public-consultation-its-draft-recommendation: 1
- https://convert.com/blog/optimization/heatmap-session-replay-tools-comparison: 1
- https://docs.sentry.io/platforms/react-native/session-replay: 1
- https://fullstory.com/legal/privacy-policy: 1
- https://g2.com/categories/heatmap-tools/enterprise: 1
- https://g2.com/compare/lucky-orange-vs-mouseflow: 1
- https://getapp.com.au/alternatives/91246/mouseflow: 1

## Record

- Method: https://www.gane.ai/index/gtm/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/gtm.