# Google My Business: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 1 judge label across 1 category by 1 of 14 models. Page: https://www.gane.ai/index/gtm/vendors/google-my-business

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [Review and reputation management](https://www.gane.ai/index/gtm/marketing/review-and-reputation-management/index.md) | 0% | 39 | 0% | 1 |

## What the models said for it

- "Use Google My Business, your website's review system, or platforms like Podium, Birdeye, or Yotpo for monitoring/response" (Grok 4.20, Reviews)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 1 | 0 | 0 | 0 | 1 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 0 | 0 | 0 |

## Sources returned with these answers

The sites and pages cited by the answers that named Google My Business, from 2 of the 3 answers that named it (only the models that return a source list).

### Domains cited

- trustpilot.com: 2
- bbb.org: 1
- businessinsider.com: 1
- capterra.com: 1
- chatmeter.com: 1
- complaintsboard.com: 1
- forbes.com: 1
- g2.com: 1
- gist.github.com: 1
- occrp.org: 1

### Pages cited

- https://bbb.org/us/ca/irvine/profile/computer-software/farnorthreview-1126-1000107880/complaints: 1
- https://bbb.org/us/fl/sarasota/profile/seo-services/netreputationcom-0653-90319022/complaints: 1
- https://businessinsider.com/reputation-management-2013-12: 1
- https://capterra.com/p/169618/Trustpilot/reviews: 1
- https://chatmeter.com/resource/blog/birdeye-alternatives: 1
- https://complaintsboard.com/: 1
- https://forbes.com/advisor/business/software/best-customer-data-platform: 1
- https://g2.com/categories/complaint-management/small-business: 1

## The company

Google; https://google.com; Mountain View, California, United States; founded 1998; part of Alphabet Inc.. From Wikidata, fetched 2026-09-14.

## In its own words

What Google My Business's own pages state, read 2026-10-05. Stated by the vendor, not checked by the index.

- Price stated: Workspace business plans start at $6 per month/user (https://workspace.google.com/business/small-business)
- Starting price: $6 per month/user (https://workspace.google.com/business/small-business)
- Free plan or trial: Try it free for 14 days. (https://workspace.google.com/business)
- Customers named: Bushel, BHI, RSPCA, Custom Ink, CAST AI, PicnicHealth, Dassana, The Apparel Agency

## Record

- Method: https://www.gane.ai/index/gtm/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/gtm.