# Glassix: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 4 judge labels across 1 category by 4 of 14 models. Page: https://www.gane.ai/index/gtm/vendors/glassix

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [Chatbots and conversational AI for support](https://www.gane.ai/index/gtm/customer/chatbots-and-conversational-ai-for-support/index.md) | 0% | 23 | 0% | 4 |

## What the models said for it

- "unifies messaging, social, SMS, email with AI bots" (GLM 4.7 FlashX, Support chatbots)
- "rising stars like Glassix for modern messaging" (Grok 4.20, Support chatbots)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 1 | 0 | 0 | 1 |
| Mistral Small | 0 | 0 | 1 | 0 | 1 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 1 | 0 | 1 |
| GLM 4.7 FlashX | 0 | 1 | 0 | 0 | 1 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 0 | 0 | 0 |

## Sources returned with these answers

The sites and pages cited by the answers that named Glassix, from 5 of the 5 answers that named it (only the models that return a source list).

### Domains cited

- glassix.com: 4 (its own site)
- plivo.com: 4
- sobot.io: 4
- chatimize.com: 3
- yellow.ai: 3
- dialzara.com: 2
- g2.com: 2
- rajeshkumar.xyz: 2
- softwareadvice.com: 2
- tidio.com: 2

### Pages cited

- https://glassix.com/article/best-customer-service-chatbots: 4
- https://plivo.com/blog/best-ai-chatbots-for-customer-service: 4
- https://chatimize.com/chatbot-platform-comparison: 3
- https://dialzara.com/blog/12-best-ai-customer-service-platforms-2024: 2
- https://rajeshkumar.xyz/blog/customer-support-chatbots: 2
- https://ai-agent.review/compare/freddy-ai-vs-yellow-ai: 1
- https://aimultiple.com/chatbot-companies: 1
- https://appadvisor.in/software/freshchat: 1

## Record

- Method: https://www.gane.ai/index/gtm/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/gtm.
