# GetFeedback: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 5 judge labels across 1 category by 5 of 14 models. Page: https://www.gane.ai/index/gtm/vendors/getfeedback

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [Customer feedback and surveys](https://www.gane.ai/index/gtm/customer/customer-feedback-and-surveys/index.md) | 0% | 28 | 20% | 5 |

## What the models said for it

- "Choose GetFeedback if Salesforce is the central system" (Perplexity Sonar, Feedback)
- "Best for Salesforce Users: GetFeedback" (Qwen 3.7 Flash, Feedback)

## And against it

- "Caveat: Limited utility without Salesforce" (Kimi K2, Feedback)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 1 | 0 | 0 | 1 |
| Grok 4.20 | 0 | 0 | 1 | 0 | 1 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 1 | 0 | 0 | 1 |
| Kimi K2 | 0 | 0 | 0 | 1 | 1 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 1 | 0 | 1 |

## Sources returned with these answers

The sites and pages cited by the answers that named GetFeedback, from 9 of the 11 answers that named it (only the models that return a source list).

### Domains cited

- customergauge.com: 6
- g2.com: 4
- surveysensum.com: 4
- b2bsaastools.com: 2
- business.trustpilot.com: 2
- formbricks.com: 2
- guideflow.com: 2
- hellocustomer.com: 2
- kapiche.com: 2
- learn.g2.com: 2

### Pages cited

- https://customergauge.com/blog/customer-experience-survey-software: 6
- https://customergauge.com/blog/surveymonkey-vs-getfeedback: 4
- https://customergauge.com/blog/client-feedback-tool: 3
- https://b2bsaastools.com/blog/best-b2b-saas-survey-tools: 2
- https://customergauge.com/blog/qualtrics-alternatives: 2
- https://customergauge.com/blog/surveymonkey-alternatives: 2
- https://customergauge.com/blog/voice-of-customer-tools: 2
- https://g2.com/categories/consumer-insights-platforms/small-business: 2

## In its own words

What GetFeedback's own pages state, read 2026-10-05. Stated by the vendor, not checked by the index.

- Positioning: The GetFeedback customer experience (CX) platform helps you understand why, so you can take action when it matters most. (https://getfeedback.com/)
- For: teams that want to improve website experiences, increase conversion, and better understand visitor behavior (https://getfeedback.com/)
- Price stated: Starter; Plus; Monthly; Annual (https://getfeedback.com/)
- Free plan or trial: Start 7-day trial (https://getfeedback.com/)

## What it publishes

Every page getfeedback.com exposes, read 2026-09-29: 3298 addresses. By kind, pages and the last 90 days:

- blog: 183 pages, 0 in the last 90 days, latest undated
- case study: 32 pages, 0 in the last 90 days, latest undated
- webinar or virtual event: 10 pages, 0 in the last 90 days, latest 2021-07-26
- conference or event: 21 pages, 0 in the last 90 days, latest 2025-11-25
- report or ebook: 6 pages, 0 in the last 90 days, latest 2019-11-08
- comparison: 37 pages, 3 in the last 90 days, latest 2026-09-25
- template or tool: 469 pages, 0 in the last 90 days, latest 2025-12-10
- glossary or explainer: 638 pages, 11 in the last 90 days, latest 2026-09-25
- news or press: 319 pages, 0 in the last 90 days, latest 2017-05-23
- Recent: 2026-09-25 glossary or explainer: Hybrid onboarding https://www.surveymonkey.com/learn/employee-feedback/hybrid-onboarding
- Recent: 2026-09-25 glossary or explainer: Exit survey completion rate https://www.surveymonkey.com/learn/employee-feedback/exit-survey-completion-rate
- Recent: 2026-09-25 glossary or explainer: Employee survey governance https://www.surveymonkey.com/learn/employee-feedback/employee-survey-governance
- Recent: 2026-09-25 glossary or explainer: Employee offboarding https://www.surveymonkey.com/learn/employee-feedback/employee-offboarding
- Recent: 2026-09-25 glossary or explainer: Onboarding success metrics https://www.surveymonkey.com/learn/employee-feedback/onboarding-success-metrics
- Recent: 2026-09-25 glossary or explainer: New manager onboarding https://www.surveymonkey.com/learn/employee-feedback/new-manager-onboarding

## Record

- Method: https://www.gane.ai/index/gtm/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/gtm.