# GainTrace: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 4 judge labels across 1 category by 4 of 14 models. Page: https://www.gane.ai/index/gtm/vendors/gaintrace

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [Customer success platforms](https://www.gane.ai/index/gtm/customer/customer-success-platforms/index.md) | 4% | 6 | 0% | 4 |

## What the models said for it

- "GainTrace usually offers the highest return on investment due to its unlimited seat policy" (Qwen 3.7 Flash, Customer success)
- "For the tightest budgets, start with GainTrace (free tier) or Frame AI (free trial)." (Mistral Small, Customer success)
- "called the value pick among software under $10k a year" (Muse Glimmer 30B, Customer success)
- "Best Value for Small Teams" (GLM 4.7 FlashX, Customer success)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 0 | 0 | 0 | 0 |
| Mistral Small | 1 | 0 | 0 | 0 | 1 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 1 | 0 | 0 | 0 | 1 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 1 | 0 | 0 | 1 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 1 | 0 | 0 | 1 |

## Sources returned with these answers

The sites and pages cited by the answers that named GainTrace, from 11 of the 11 answers that named it (only the models that return a source list).

### Domains cited

- gaintrace.com: 11 (its own site)
- softwareadvice.com: 8
- spotsaas.com: 8
- capterra.com: 6
- albato.com: 5
- resources.rework.com: 5
- techvendorindex.com: 5
- workona.com: 5
- softwaresuggest.com: 4
- startupfinanceguide.com: 4

### Pages cited

- https://spotsaas.com/list/customer-success-software/for-small-business: 8
- https://softwareadvice.com/customer-success/small-business: 7
- https://gaintrace.com/blog/customer-success-software-under-10k: 6
- https://albato.com/blog/publications/best-customer-success-software: 5
- https://gaintrace.com/blog/customer-success-platforms-for-startups: 5
- https://workona.com/csm-software/best-customer-success-software: 5
- https://startupfinanceguide.com/startup-finance/customer-success-software-pricing-teardown: 4
- https://churntools.com/blog/best-customer-success-software-for-startups: 3

## Record

- Method: https://www.gane.ai/index/gtm/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/gtm.