# Gainsight Customer Communities alternatives: what AI models name instead, November 2026

Gane Index, November 2026 Edition. 179 of the 252 answers in the 1 category where Gainsight Customer Communities holds a standing named it neither first nor as an alternative; these are the first choices those answers made. Page: https://www.gane.ai/index/gtm/vendors/gainsight-customer-communities/alternatives

## Named instead, most often (every category and segment added)

- Circle: 40
- Discourse: 28
- Bettermode: 25
- Higher Logic Vanilla: 13
- Higher Logic: 4
- Mighty Networks: 4

## Community platforms

**Small business**: 84 of 84 answers did not name Gainsight Customer Communities (Gainsight Customer Communities is #12 of 12 at 0%).

- Circle: first choice in 34 of those 84
- Discourse: first choice in 17 of those 84
- Bettermode: first choice in 15 of those 84
- Mighty Networks: first choice in 4 of those 84
- Skool: first choice in 3 of those 84
- Discord: first choice in 1 of those 84
- Higher Logic Vanilla: first choice in 1 of those 84
- WordPress with community plugins: first choice in 1 of those 84

**Mid-market**: 55 of 84 answers did not name Gainsight Customer Communities (Gainsight Customer Communities is #5 of 12 at 10%).

- Bettermode: first choice in 8 of those 55
- Discourse: first choice in 8 of those 55
- Circle: first choice in 5 of those 55
- Higher Logic Vanilla: first choice in 5 of those 55
- Discord: first choice in 2 of those 55
- Discourse self-hosted: first choice in 1 of those 55
- Facebook Groups: first choice in 1 of those 55
- Higher Logic: first choice in 1 of those 55

**Enterprise**: 40 of 84 answers did not name Gainsight Customer Communities (Gainsight Customer Communities is #3 of 10 at 9%).

- Higher Logic Vanilla: first choice in 7 of those 40
- Discourse: first choice in 3 of those 40
- Higher Logic: first choice in 3 of those 40
- Bettermode: first choice in 2 of those 40
- Khoros Communities: first choice in 2 of those 40
- Salesforce Experience Cloud: first choice in 2 of those 40
- Circle: first choice in 1 of those 40
- CustomerHub: first choice in 1 of those 40

Published under CC BY 4.0. The output is the models' output; nothing here is a recommendation by the index.