# Fireflies.ai: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 60 judge labels across 4 categories by 14 of 14 models. Page: https://www.gane.ai/index/gtm/vendors/fireflies-ai

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [Conversational intelligence and call recording](https://www.gane.ai/index/gtm/sales/conversation-intelligence/index.md) | 18% | 3 | 20% | 50 |
| [Revenue intelligence and forecasting](https://www.gane.ai/index/gtm/sales/revenue-intelligence-and-forecasting/index.md) | 0% | 33 | 0% | 4 |
| [Meeting scheduling](https://www.gane.ai/index/gtm/sales/meeting-scheduling/index.md) | 0% | 73 | 67% | 3 |
| [Sales coaching and training](https://www.gane.ai/index/gtm/sales/sales-coaching-and-training/index.md) | 0% | 30 | 0% | 3 |

## What the models said for it

- "The best conversation intelligence and call recording platform for a company with a limited budget is Fireflies.ai, Avoma, or Sybill." (Llama 4 Maverick, Conversation intel)
- "prioritize platforms with zero data retention and no AI training by default (like Fireflies or self-hosted solutions)" (DeepSeek V4 Flash, Conversation intel)
- "Fireflies.ai – cheapest all-round phone / video CI ... It is the most cited low-cost conversation intelligence alternative" (Muse Glimmer 30B, Conversation intel)
- "Explicitly states they never train on your data on any plan, with Zero Data Retention policies for third-party vendors" (Kimi K2, Conversation intel)

## And against it

- "*Cruz v. Fireflies.AI*, Case No. 3:25-cv-03399 C.D. Ill. alleges the Fireflies.AI's meeting assistant recorded, analyzed, transcribed and stored participants' voice" (Muse Glimmer 30B, Conversation intel)
- "Explicitly flagged in institutional guidance (e.g., universities) for security and confidentiality risks... avoid for anything involving PII, IP, or regulated info" (Grok 4.20, Scheduling)
- "class-action lawsuits (*Cruz v. Fireflies.AI Corp.*) were filed alleging the company collected biometric data (voiceprints) without proper consent" (Qwen 3.7 Flash, Conversation intel)
- "Fireflies.ai - due to alleged biometric privacy violations under the Illinois Biometric Information Privacy Act." (Llama 4 Maverick, Conversation intel)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 1 | 0 | 1 | 0 | 2 |
| GPT-5.4 mini | 1 | 1 | 1 | 0 | 3 |
| Gemini 3.5 Flash | 0 | 3 | 1 | 2 | 6 |
| Perplexity Sonar | 1 | 1 | 1 | 1 | 4 |
| Grok 4.20 | 0 | 5 | 1 | 2 | 8 |
| Mistral Small | 0 | 3 | 1 | 1 | 5 |
| DeepSeek V4 Flash | 2 | 3 | 1 | 0 | 6 |
| Llama 4 Maverick | 1 | 0 | 1 | 1 | 3 |
| Qwen 3.7 Flash | 1 | 1 | 0 | 1 | 3 |
| Kimi K2 | 2 | 1 | 2 | 0 | 5 |
| GLM 4.7 FlashX | 1 | 1 | 0 | 1 | 3 |
| MiniMax M2.5 | 0 | 2 | 0 | 1 | 3 |
| GPT-6 Luna | 1 | 1 | 0 | 1 | 3 |
| Muse Glimmer 30B | 1 | 2 | 2 | 1 | 6 |

## Sources returned with these answers

The sites and pages cited by the answers that named Fireflies.ai, from 150 of the 163 answers that named it (only the models that return a source list).

### Domains cited

- cloudtalk.io: 72
- avoma.com: 58
- blog.hubspot.com: 45
- g2.com: 43
- cirrusinsight.com: 42
- gane.ai/index: 42
- outrightsystems.org: 42
- fireflies.ai: 41 (its own site)
- softwareadvice.com: 38
- claap.io: 31

### Pages cited

- https://outrightsystems.org/blog/call-recording-software-for-smb: 42
- https://cloudtalk.io/blog/phone-recording-system-for-small-businesses: 39
- https://cloudtalk.io/blog/best-conversation-intelligence-software: 36
- https://blog.hubspot.com/sales/call-recording-software: 29
- https://www.gane.ai/index/gtm/sales/conversation-intelligence/smb: 26
- https://techrepublic.com/article/best-conversation-intelligence-software: 25
- https://cirrusinsight.com/blog/sales-call-recording-software: 24
- https://fireflies.ai/pricing: 18

## In its own words

What Fireflies.ai's own pages state, read 2026-09-28. Stated by the vendor, not checked by the index.

- Positioning: #1 AI Teammate for Meetings, Email, Chat & CRM (https://fireflies.ai/)
- For: teams (https://fireflies.ai/)
- Price stated: Free; Pro; Business; Enterprise (https://fireflies.ai/pricing)
- Starting price: $0 (https://fireflies.ai/pricing)
- Free plan or trial: Try Fireflies For Free (https://fireflies.ai/)
- Integrations claimed: 100 (https://fireflies.ai/product/mobile)
- Certifications: GDPR, SOC 2 Type II, HIPAA
- Customers named: PR Labs, Flock, Clara, Phyllo, PRLabs, CyberBytes, Brado, Slack

## What it publishes

Every page fireflies.ai exposes, read 2026-09-29: 1854 addresses. By kind, pages and the last 90 days:

- blog: 812 pages, 45 in the last 90 days, latest 2026-09-28
- case study: 5 pages, 0 in the last 90 days, latest 2021-05-31
- webinar or virtual event: 4 pages, 0 in the last 90 days, latest 2024-04-30
- conference or event: 9 pages, 0 in the last 90 days, latest 2025-12-23
- report or ebook: 2 pages, 0 in the last 90 days, latest 2026-06-18
- comparison: 56 pages, 8 in the last 90 days, latest 2026-09-16
- glossary or explainer: 23 pages, 2 in the last 90 days, latest 2026-09-03
- podcast or video: 20 pages, 0 in the last 90 days, latest 2024-03-17
- Recent: 2026-09-28 blog: Google meet games https://fireflies.ai/blog/google-meet-games
- Recent: 2026-09-27 blog: How to record whatsapp calls https://fireflies.ai/blog/how-to-record-whatsapp-calls
- Recent: 2026-09-22 blog: Is it illegal to record a conversation https://fireflies.ai/blog/is-it-illegal-to-record-a-conversation
- Recent: 2026-09-22 blog: Are ai notetakers safe https://fireflies.ai/blog/are-ai-notetakers-safe
- Recent: 2026-09-22 blog: Ai notetaker for therapists https://fireflies.ai/blog/ai-notetaker-for-therapists
- Recent: 2026-09-16 comparison: Fathom vs granola https://fireflies.ai/blog/fathom-vs-granola

## Record

- Method: https://www.gane.ai/index/gtm/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/gtm.